DME Sales Associate and Fitter - Full Time - New Orleans

Ochsner Health•Metairie, LA
•Onsite

About The Position

This job ensures the promotion of a positive image of the company by exercising sound and ethical business practices as related to its employees, customers, vendors and the general public and assists customers in appropriate product selection for customer acknowledgements within store. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

  • High School diploma or equivalent
  • Experience working with minimal supervision including one year of experience in sales and customer service dealing with customer relations issues.
  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Must be proficient with Windows-style applications and keyboard.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

Nice To Haves

  • Bachelor's degree

Responsibilities

  • Greets patients within 15 seconds of arrival and ensures that patients are assisted as soon as possible.
  • Maintains the assigned work area in the condition specified by the Area Checklist at all times.
  • Performs the Opening and Closing checklists for the shift assigned, ensuring that the Store is ready to assist customers when open.
  • Understands the products and is able to assist patients in their selection of product.
  • Complies with all of the company policies on documentation of patient needs.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Other duties as assigned.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
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