Sales Supervisor - New Orleans

ALICE + OLIVIA•New Orleans, Louisiana

5h•Onsite

About The Position

A Sales Supervisor drives business by providing an exceptional customer experience and creating long-lasting client relationships. The role leads by example and helps set the pace on the sales floor, partnering with the management team to foster teamwork and creativity. The Sales Supervisor is expected to demonstrate strong leadership and serve as a role model. The company’s mission is to create a unique customer experience and develop leaders by instilling confidence, knowledge, and a stylist’s mentality. Core competencies include customer focus, drive for results, teamwork, time management, and personal credibility.

Requirements

Ability to constantly bend, open, lift, carry, and move merchandise and fixtures weighing up to 25 pounds as needed.
Continuous standing and walking, with the ability to move around all store areas and remain accessible to customers.
Ability to occasionally climb ladders as needed.
Ability to work daily with telephone, POS, and computer equipment.
Ability to work a flexible schedule, including days, nights, weekends, and holidays.

Nice To Haves

Previous management experience preferred but not required.
Previous sales experience preferred but not required.

Responsibilities

Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.
Establish returning client business by developing and maintaining long-lasting relationships.
Reach out to clients via email, phone calls, and text messages to strengthen relationships.
Use the company’s selling culture and training tools to meet and exceed KPI expectations.
Learn and communicate the trends of each collection, with the goal of developing stronger stylists.
Maintain organization, upkeep, and cleanliness of the front and back of house.
Participate in all Divisions of Responsibility to support the business and develop as a well-rounded leader.
Ensure the sales floor is maintained and reflects the brand.
Maintain an active sales-floor presence to assist and coach staff in developing strong client relationships.
Partner with the team to execute opening and closing checklists, shipments, Divisions of Responsibility, and overall store standards; manage daily responsibilities and checklists when working with one-person coverage.
Remain coachable and open to feedback to continuously develop in the role.
Actively support Diversity, Equity, and Inclusion initiatives.