Associate Territory Manager - New Orleans

ZOLL Medical•New Orleans, LA

13h

About The Position

The Associate Territory Manager (ATM) is a field-based sales and sales-support role working collaboratively with Territory Managers on sales activities and territory management, including customer and administrative support, territory coverage, and account support. The position reports to and works under the direction of Regional Management. Strong performance and achievement of objectives may provide a path to a Territory Manager role. The ATM supports sales and ongoing account management for LifeVest and CDx products, with a primary focus on engaging, educating, and empowering physicians and support staff. The role helps prescribing entities become self-sufficient through enrollment in and use of the ZOLL Patient Management System, supports complete medical orders, and provides related training and education. The role may also take on additional strategic products in the future. This is a field-based position involving daily work in hospitals, doctors’ offices, and other medical establishments within the assigned territory. Atypical hours, including evenings and weekends, may be required based on customer or business needs. The role requires regular sitting, standing, walking, talking, listening, hearing, and speaking; occasional stooping and bending; and the ability to drive, with possible travel by train or airplane.

Requirements

Bachelor’s degree from a four-year college or university.
Meet at least one of the following experience criteria: at least one year of sales experience in a strong BTB environment, pharmaceutical, or medical device field; at least two years of relevant field clinical support experience for a pharmaceutical or medical device company; at least two years of strong clinical experience in a multispecialty hospital cardiology environment; or at least three years as a Junior Military Officer leading a team, project, or account management.
Valid state driver’s license.
Ability to influence clinical decision-making through sales efforts, including presentation and discussion of clinical data.
Ability to drive an automobile; travel by train or airplane may be required.

Nice To Haves

Geographic flexibility and openness to relocation opportunities; relocation at hire and throughout employment is strongly preferred and may support consideration for broader advancement opportunities.

Responsibilities

Persuade physicians and engage, educate, and empower support staff through one-on-one discussions, group in-services, exhibits, and conferences.
Help prescribing entities become self-sufficient through enrollment in and use of the ZOLL Patient Management System, with an added focus on CDx products.
Sell and grow accounts assigned by the Region Manager.
Support sales and ongoing account management of LifeVest to promote consistent utilization.
Support sales and ongoing account management of CDx products.
Achieve assigned sales objectives.
Learn, understand, and implement Plans of Action launched to the Field Sales Organization.
Develop and communicate a general understanding of Sudden Cardiac Arrest and LifeVest-specific data, and advocate for LifeVest in clinical settings to increase awareness.
Engage, educate, and empower support staff to identify patients and advocate on their behalf.
Enroll and train customers on the ZOLL Patient Management System.
Explain and train hospital and office staff on submitting complete orders, and educate and support staff to reduce medical order exceptions.
Conduct in-service meetings about medical-order processes and requirements with auxiliary support staff.
Assist with document collection for new medical orders and reorders.
Provide territory support during a Territory Manager’s absence or vacancy, including vacation, leave, training, or meetings.
Become a company expert and resource on ZOLL and competitive products.
Master Integrity / GAP Model Selling skills.
Represent ZOLL professionally and ethically, communicate openly, share information, and analyze and report observed territory trends.