DME Coordinator - Full Time
About The Position
Lynn Community Health Center is seeking a motivated, detail-oriented DME Coordinator to coordinate the delivery of durable medical equipment to patients. The role focuses on helping patients receive needed equipment in a timely and efficient manner while following regulatory requirements. The coordinator works with healthcare providers, insurance companies, patients, and network DME vendors to keep parties informed and resolve equipment-related issues. Responsibilities include researching issues across electronic medical record and claims payer systems and coordinating repairs, portable oxygen concentrator placement, equipment for travel, urgent equipment needs related to skilled nursing facility or hospital discharge, and equipment needs resulting from hospice disenrollment. The coordinator also maintains accurate records of equipment deliveries and patient interactions.
Requirements
- High school diploma or equivalent.
- Graduate of a Medical Assistant Training Program with a successfully completed externship experience.
- At least 1 year of experience in a healthcare or medical equipment coordination role.
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Nice To Haves
- Associate's or Bachelor's degree in healthcare administration or a related field.
- Experience working with electronic medical records (EMR) systems.
- Knowledge of medical terminology and insurance billing practices.
Responsibilities
- Research DME issues across electronic medical record and claims payer systems.
- Work directly with network DME vendors to resolve common DME issues.
- Coordinate requests for equipment repairs.
- Coordinate placement of portable oxygen concentrators.
- Coordinate urgent and non-urgent travel requests for equipment, most commonly oxygen.
- Coordinate urgent equipment needs related to skilled nursing facility or hospital discharge.
- Coordinate equipment needs due to hospice disenrollment.
- Maintain accurate records of equipment deliveries and patient interactions.
- Work with healthcare providers, insurance companies, and patients to support the equipment delivery process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
