DME Coordinator - ATC Required - Texas Orthopedics (2257)

Ortholonestar•Austin, TX

12d•Hybrid

About The Position

Texas Orthopedics, a division of OrthoLoneStar, is seeking a DME Coordinator - ATC Required. Since opening in 1986, Texas Orthopedics has become a trusted name in musculoskeletal care, offering orthopedic, rheumatologic, and physical therapy services. With multiple locations in the Austin area and a comprehensive team of physicians, we are expanding our reach and enhancing patient experience. We foster a workplace culture that values excellence, support, collaboration, professional growth, work-life balance, and a team-driven environment. We are committed to efficiency, innovation, and comfort for both patients and staff.

Requirements

Bachelor’s degree from an accredited Athletic Training program (required)
Certified Athletic Trainer (ATC) – Board of Certification (required)
Texas State Athletic Training Licensure (LAT) (required)

Nice To Haves

Master’s degree (preferred)
Minimum 2–5 years of clinical experience in orthopedics or sports medicine (preferred)
Demonstrated expertise in casting, splinting, and orthopedic procedures, DME fitting and inventory management, clinical workflow optimization
Experience in a physician extender or advanced clinical support role (strongly preferred for OPE-C candidates)
Orthopedic Technician Certification (OTC) or Orthopedic Physician Extender (OPE-C) (preferred)
Advanced understanding of musculoskeletal injury evaluation and management, rehabilitation principles and return-to-function protocols, orthopedic procedures and clinical workflows
Strong knowledge of healthcare compliance, including OSHA and DME regulations
Exceptional communication and interpersonal skills with physicians, staff, and patients
Proficiency in EMR systems and clinical documentation
Demonstrated leadership, initiative, and decision-making capability
Ability to maintain strict confidentiality (HIPAA compliance)

Responsibilities

Collaborate with physicians and care teams to support orthopedic injury management, bracing solutions, and safe return-to-activity planning.
Serve as primary DME coordinator, overseeing ordering, fitting, dispensing, documentation, and comprehensive support of braces and orthopedic devices, including product selection, patient education, troubleshooting, and coordination of repairs or replacements.
Perform casting, splinting, brace fitting, and DME application, ensuring proper fit, alignment, comfort, and patient safety; conduct tech-only visits including cast application/removal, adjustments, and follow-up care focused on functional outcomes.
Verify insurance benefits, obtain prior authorizations, and ensure adherence to Medicare, Medicaid, and regulatory standards, including accurate documentation, coding, billing support, and audit readiness.
Maintain accurate and timely EMR documentation for all patient care, procedures, and DME-related activities.
Manage inventory of braces, casting materials, and clinical supplies, serving as super user for inventory systems while ensuring proper stock levels, tracking, ordering, cost control, and overall clinic readiness.
Maintain a clean and organized clinical environment, including casting areas, storage, and rehabilitation spaces; troubleshoot bracing and equipment issues to ensure optimal function and patient comfort.
Educate patients on device use, care instructions, activity restrictions, and precautions, and instruct in home exercise programs to support rehabilitation and recovery.
Support clinic workflow and patient throughput by assisting with rooming, procedures, and cross-covering MA and Orthopedic Tech responsibilities as needed.
Act as a clinical resource for providers and staff regarding bracing, casting techniques, DME processes, and rehabilitation considerations.
Assist with onboarding and training of staff on DME processes, casting/splinting techniques, and clinic protocols.
Build strong working relationships with providers, staff, and vendors to ensure efficient product utilization and high-quality patient care.
Assist with process improvement initiatives related to DME, inventory management, and clinic efficiency.
Maintain OSHA compliance, including infection control, equipment sterilization (autoclave), and emergency equipment checks.
Manage medications and samples in accordance with clinic policies and regulatory guidelines.
Uphold HIPAA compliance and maintain strict patient confidentiality.
Serve as a liaison between clinic staff, leadership, and vendors to address product needs, workflow concerns, and patient care issues.
Perform all other duties as assigned to support clinic operations and patient care.