DMC & Multiday Tour Supply Lead

Fora•New York, NY
•$130,000 - $155,000•Hybrid

About The Position

Fora has a robust DMC (Destination Management Company) portfolio that our Advisors rely on to find partners when planning client travel. As our DMC Supply Lead, you'll own how we find, vet, and bring on those partners, as well as how we keep our portfolio healthy over time. This role will have a direct connection to helping our Advisors grow enduring businesses. This isn't a traditional sales role. We have more DMC demand than open program slots, so the work is closer to running and optimizing a selection process than chasing prospects. You'll screen and respond to inbound applicants using a process we've already built, then make it better. You'll spot where our portfolio is thin, source and vet partners to close those gaps, and set up new partners to succeed with Advisors. You'll also keep evaluating the DMCs already in the program to inform renewal, renegotiation, or offboarding. You'll report to the GM, Connected Trips, and work closely with Fora's central Partners team, who own final commercial terms. This is an individual contributor role with real ownership of strategy, and your work shows up directly in the tools Advisors rely on.

Requirements

  • 6+ years of experience in inbound sales, supply chain, procurement, or supplier management
  • Hands-on experience running an inbound sales flow or owning a sourcing or vetting process (vetting RFPs counts)
  • Experience building and optimizing processes from scratch
  • Comfortable working with partners in other countries and time zones
  • Comfortable implementing AI tools like Claude into your work and processes
  • Able to use tools like Omni or Excel to conduct analysis
  • Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization.

Nice To Haves

  • Travel industry experience
  • Experience working with DMCs

Responsibilities

  • Build an evergreen process to identify coverage gaps in Fora's DMC portfolio by destination, experience type, or capacity
  • Source candidates to close those gaps and maintain a pipeline of prospective DMCs across target markets
  • Screen and respond to inbound DMC applicants, including working through our existing backlog, using and improving the process we've already built
  • Run discovery and vetting for prospective DMCs, assessing quality, reliability, and operational capacity
  • Coordinate interview and discovery calls with partners around the world
  • Create and deliver materials that set new DMC partners up to work effectively with Fora Advisors
  • Evaluate DMCs already in the program on quality, Advisor feedback, and booking performance
  • Flag underperformers and recommend renewal, renegotiation, or removal
  • Work with the Partners team to stand up a quarterly performance cycle that shows DMCs where they stand, their strengths, and where they can improve
  • Communicate the benefits and expectations of Fora's program to prospective and current DMCs
  • Partner with the central Partners team, who own and finalize commercial terms, so vetting outcomes translate into the right deal terms

Benefits

  • Unlimited vacation
  • Health Insurance (including an option completely covered by Fora HQ)
  • Dental & Vision Insurance
  • Wellhub Memberships
  • 401k plan with company match
  • Commuter Benefits
  • Supplemental Life Insurance
  • Stock Options
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