DLO Client Admin Billing Rep

Quest Diagnostics•Oklahoma City, OK

6d•Hybrid

About The Position

Diagnostic Laboratory of Oklahoma (DLO) is seeking a Client Admin Billing Representative for their Oklahoma City, OK location. This position is initially Monday-Friday from 7am-4pm, with the capability of transitioning to a hybrid schedule after the required training period. The role involves performing assigned duties and processes, maintaining a positive and professional attitude, and working collaboratively within a team environment.

Requirements

Previous experience with obtaining prior authorizations.
Accurate data entry to include typing 50 WPM.
Good computer skills and ability to adapt to using multiple computer systems.
Able to take instruction from a variety of sources without adversity.
Excellent communication skills, both verbal and written.
Excellent customer service skills.
Ability to analyze data.
Must be able to maintain a professional attitude under heavy workload and in stressful situations.
Must be able to work OT, when needed.
Ability to sit for long periods of time.

Nice To Haves

Capability of going to a hybrid schedule after required training period.

Responsibilities

Analyze data to ensure all billing information is complete and accurate.
Knowledge of ABN’s.
Previous experience with obtaining prior authorizations.
Follow-up on inquiries from patients, as needed.
Distribution of departmental mail.
Provide excellent customer service.
Completion of training needed to become signed off on data entry requirements.
Learn the billing front end system & become aware of all systems involving the billing function.
Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
Begin assisting with 135 follow up.
Accurate data entry to include typing 50 WPM.
Additional responsibilities, as needed.