Divisional Sales Director, West Coast

Pandora•, CA

22h•Hybrid

About The Position

The Divisional Sales Director West Coast is a mission-critical commercial leadership role responsible for driving performance, execution, and growth across one of Pandora North America’s most important divisions. This leader will oversee sales performance across physical channels of distribution, including owned and operated concept stores, department stores, shop-in-shop locations, and multi-brand accounts. Reporting to the Vice President, Sales, this leader will serve as a strategic partner to the North America Sales leadership team, translating enterprise priorities into field execution, strengthening leadership capability, and building a high-performance culture that delivers revenue growth, profitability, operational excellence, and an exceptional customer experience.

Requirements

Bachelor’s degree in Business, Marketing, Retail Management, or a related field; equivalent experience will also be considered.
15+ years of progressive multi-store, multi-region, or divisional leadership experience in retail, wholesale, or consumer-facing commercial environments.
Demonstrated success leading both owned retail and wholesale, department stores, or partner-operated business models.
Strong commercial acumen with experience managing revenue, profitability, labor productivity, inventory, and key performance indicators.
Proven ability to diagnose business trends, identify root causes, and convert insights into clear action plans that improve results.
A strong talent mindset with demonstrated ability to coach, develop, retain, and succession-plan high-performing leaders.
Excellent relationship-building and influencing skills across field teams, senior leaders, franchise owners, wholesale partners, and cross-functional stakeholders.
Strong communication skills with the ability to simplify complexity, create alignment, and motivate teams around priorities.
Comfort operating with ambiguity, leading through change, and balancing strategic thinking with hands-on execution.
High accountability, resilience, and a performance-driven mindset grounded in care, collaboration, and respect.
Proficiency in Microsoft Office applications and comfort using data, reporting, and business intelligence tools to guide decisions.
Ability to travel up to 80%, including weekly market visits and field leadership touchpoints.

Nice To Haves

Commercially sharp, field-oriented, high energy, enterprise-minded leader who can zoom out to shape strategy and zoom in to diagnose execution.
Credibility to influence senior stakeholders.
Discipline to drive measurable results.
Leadership maturity to build strong teams through clarity, coaching, and accountability.
Comfort operating in a complex, fast-paced, matrixed environment.
Ability to simplify priorities for field teams, create alignment across channels, and inspire action at every level of the organization.

Responsibilities

Deliver consistent revenue growth, profitability, and commercial KPI improvement across the division.
Strengthen field execution discipline through clear operating rhythms, store visit standards, follow-up, and accountability.
Improve customer experience, conversion, labor productivity, brand standards, and operational consistency across channels.
Build, coach, and retain a high-performing team of Divisional Sales Managers and field leaders.
Create strong partnerships with department store teams, wholesale partners, and cross-functional teams to unlock growth and solve business challenges.
Lead with an enterprise mindset, balancing short-term performance with long-term brand health, talent development, and sustainable growth.
Set and execute the short- and long-term sales strategy for the West Coast division, aligned to Pandora North America priorities and overall commercial objectives.
Own divisional performance across revenue, profitability, conversion, traffic, labor productivity, inventory execution, brand standards, operational standards, and customer experience.
Translate data, field observations, and market trends into focused business plans that improve performance and create scalable best practices.
Coach and develop Divisional Sales Managers to lead with clarity, accountability, commercial discipline, and strong store-level execution.
Maintain a strong field presence through regular market visits, store visits, partner meetings, and leadership coaching in the field.
Recruit, develop, and retain top field talent, strengthening succession plans and elevating leadership capability across the division.
Partner with wholesale retailers and key accounts to drive profitable growth, brand consistency, and strong partner engagement.
Collaborate cross-functionally with merchandising, marketing, wholesale, finance, HR, training, retail operations, loss prevention, and supply chain to remove barriers and improve execution.
Contribute to strategic initiatives such as new store openings, acquisitions, commercial transformation, customer engagement programs, and other growth priorities.
Role model Pandora’s leadership behaviors, creating a culture that is performance-driven, inclusive, collaborative, and grounded in mutual respect.

Benefits

Robust compensation package, including base salary and bonus opportunity
401(k) plan
Medical, dental, vision insurance
Short- and long-term disability
Basic life and AD&D insurance
Anniversary gift cards
Recognition programs
Product discounts
Learning and development programs
Continuous feedback
LinkedIn Learning
Tuition reimbursement
PTO package that includes vacation, personal time, sick time, celebration days, and paid holidays.