Division Vice President of Revenue Cycle

CommuniCare Health Services•Indianapolis, IN

About The Position

CommuniCare Health Services is recruiting an experienced leader to serve as Division Vice President of Revenue Cycle for its 18 Indiana facilities. The position owns revenue cycle performance for the division and is responsible for meeting or exceeding targets for cash collections, reduction of bad debt, and reduction of aged accounts receivable. In partnership with the Home Office and divisional team, the role oversees daily operations, identifies opportunities for improvement, deploys action plans and best practices, and aligns divisional work with Home Office vision and strategy. The leader provides direction, support, and training to divisional finance and operations staff and works with corporate leadership to improve revenue cycle processes across the division and enterprise. The role also supports compliance, reimbursement improvements, cost control, and effective financial reporting while upholding CommuniCare Health Services’ mission, vision, values, and standards of integrity and ethics.

Requirements

  • A bachelor’s degree in Accounting or Finance, or five years of comparable experience in revenue cycle or financial leadership roles; long-term care or senior living experience is preferred.
  • Working knowledge of hospital and health system operations and reporting, including the impact of revenue cycle on them.
  • Understanding of Medicaid Managed Care payors in Ohio and Indiana.
  • Broad knowledge of healthcare, insurance, managed care, and integrated delivery systems.
  • Strong analytical and problem-solving skills, including the ability to understand complex reimbursement structures and apply contractual and governmental regulations to billing processes.
  • Strong written and oral communication skills and the ability to influence change across an organization.
  • Ability to build effective working relationships with key executives and help them understand the financial implications of their operations.
  • Ability to build, develop, educate, and maintain an effective team.
  • High degree of interpersonal skills.
  • Ability to change others’ thinking or gain acceptance in difficult situations.
  • Strong information systems skills to apply technology operationally and strategically to revenue cycle operations.
  • Demonstrated commitment, motivation, energy, team orientation, professionalism, trust, honesty, integrity, and respect for others.

Nice To Haves

  • Experience in the long-term care or senior living industry.

Responsibilities

  • Provide daily leadership, support, direction, and training to the divisional team, including Regional Directors of Finance, Regional Medicaid Liaisons, Executive Directors, and Business Office Managers.
  • Support Managed Care Billers in the division.
  • Support divisional Finance and Operations leadership, including the DVP-Finance and RDOs.
  • Lead efforts to optimize revenue cycle results across the division by diagnosing and evaluating operations and developing corrective actions.
  • Make data-supported recommendations and create metrics to measure progress.
  • Identify opportunities to standardize processes, reporting, and the revenue cycle model across the enterprise; implement standardization and centralization where appropriate with Home Office support and oversight.
  • Collaborate with the Corporate VP of Revenue Cycle to identify new revenue cycle initiatives and support, implement, and monitor existing initiatives across the ministry.
  • Collaborate with the Finance team to determine contractuals, allowances, and reserves.
  • Ensure internal controls are in place for compliance with GAAP guidelines and EOFY audits.
  • Develop and implement strategies to reduce Revenue Cycle expenses and improve the division’s Cost to Collect.
  • Use team-building concepts to facilitate communication and direction in support of the corporate mission, vision, and values.
  • Provide leadership on reimbursement improvements and cross-walks for General Accounting and Finance.
  • Ensure Revenue Cycle operations comply with applicable legal and regulatory requirements.
  • Conduct business with integrity and ethics and uphold CommuniCare Health Services’ mission, vision, and values.
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