Division Manager

Primary Residential Careers•Salt Lake City, UT

1d•Onsite

About The Position

The purpose of this position is to exercise complete responsibility for the branches within the division manager’s supervision. These responsibilities include directing, coordinating, and monitoring all sales, branch operation within the division, and personnel development activities to create a business operation that increases sales, profitability, market share, and customer and employee satisfaction. Assesses local market conditions, identifies current and prospective sales opportunities, and develops forecasts, financial objectives, and business plans for the division. Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions. Develops, implements, and maintains sales and profitability plans according to account management principles. Carries out major assignments affecting business operations of the employer or the employer’s customers. Performs the following tasks in completion of major assignments if the division manager is a loan originator: collects and analyzes information regarding the customer’s income, assets, investments, or debts, analyzes applicant data, credit, and collateral property value, determines which financial products best meet the customer’s needs and financial circumstances, provides advice to the customer regarding the advantages and disadvantages of available financial products, markets, services, or promotes the employer’s financial products. Directs all operational aspects of the division which include distribution operations, customer service, human resources, administration, and sales in a manner that supports reaching the profitability goals. Ensures that all areas of work performance or departments are properly staffed and directed. Provides training, coaching, development, and motivation to bring out the best in each team member. Takes on the responsibility for the orientation and evaluation of all employees. Oversees division financial management. Recommends desirable changes in the policies and goals of the division and the organization. Assists managers in developing division and organizational objectives as well as budgets. Communicates effectively with other branches and senior managers concerning effective practices, competitive intelligence, business opportunities, and needs. Addresses customer and employee satisfaction issues promptly. Manages the division by following high ethical standards and complying with all government regulations. Maintains and enforces personnel policy. Regularly evaluates the effectiveness of the division operation to ensure policies are being observed and the profitability goals of the division and organization are being achieved. Takes prompt corrective action as needed. Increases personal knowledge and expertise in business, appropriate technology, etc. Follows company policies and procedures. Performs other duties as assigned.

Requirements

Has at least years of Mortgage Experience
Basic reading, writing, and arithmetic skills required
Strong attention to detail
Strong communication skills, both written and oral
Ability to effectively and professionally handle difficult situations that may arise when working with branches/division
Ability to multi-task
Knowledge of Microsoft Excel and Microsoft Word
Familiarity with Accounting terms and procedures (e.g., debits, credits, General Ledgers, etc.)
Must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.
Compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.

Responsibilities

Directing, coordinating, and monitoring all sales, branch operation within the division, and personnel development activities.
Assessing local market conditions, identifying current and prospective sales opportunities, and developing forecasts, financial objectives, and business plans for the division.
Developing, implementing, and maintaining sales and profitability plans according to account management principles.
Directing all operational aspects of the division which include distribution operations, customer service, human resources, administration, and sales.
Ensuring that all areas of work performance or departments are properly staffed and directed.
Providing training, coaching, development, and motivation to bring out the best in each team member.
Taking on the responsibility for the orientation and evaluation of all employees.
Overseeing division financial management.
Recommending desirable changes in the policies and goals of the division and the organization.
Assisting managers in developing division and organizational objectives as well as budgets.
Communicating effectively with other branches and senior managers concerning effective practices, competitive intelligence, business opportunities, and needs.
Addressing customer and employee satisfaction issues promptly.
Managing the division by following high ethical standards and complying with all government regulations.
Maintaining and enforcing personnel policy.
Regularly evaluating the effectiveness of the division operation to ensure policies are being observed and the profitability goals of the division and organization are being achieved.
Taking prompt corrective action as needed.
Increasing personal knowledge and expertise in business, appropriate technology, etc.
Following company policies and procedures.
Performing other duties as assigned.