Division General Manager (Sales & Operations)

Anthony & Sylvan Pools•Ashland, VA

8d•Hybrid

About The Position

The Division General Manager (Sales & Operations) is responsible for developing and implementing division strategy and operations, overseeing financial management, driving sales and marketing growth, managing resources and subcontractors, providing construction oversight, developing talent, and ensuring continuous improvement and corporate compliance. This role requires strong leadership, business acumen, and the ability to manage all aspects of a business unit to achieve revenue and operating income goals while upholding company standards and customer satisfaction.

Requirements

Bachelor’s degree required.
Minimum 8 years of progressive business experience with full P&L and business unit management.
Strong knowledge of B2C sales and marketing.
Leadership skills.
Planning skills.
Communication skills.
Teamwork skills.
Customer focus skills.
Change management skills.
P&L management skills.
Financial analysis skills.
B2C sales/marketing skills.
Business development skills.
HR/admin skills.
Office software skills.
Ability to represent the Company in a positive, professional manner with employees, customers, and community.

Nice To Haves

MBA a plus.
Professional certifications in business or project management a plus.

Responsibilities

Develop and implement procedures and performance objectives in conjunction with senior management.
Ensure all operations/projects are executed in a timely, financially sound manner aligned with company goals and quality standards.
Oversee day-to-day fiscal management to achieve revenue and operating income goals.
Analyze monthly financial performance indicators and make adjustments as needed.
Direct the preparation of the Division’s annual business plan and budget, monitoring progress throughout the year.
Review and contribute to advertising, marketing, and pricing decisions.
Provide direction to local marketing agencies for intranet and traditional advertising.
Stay aware of current selling trends and backlogs to maximize profits and daily production.
Lead market penetration, sales growth, and business development initiatives.
Identify, analyze, and recommend strategic alliances to increase customer satisfaction, sales, and growth.
Anticipate and resolve internal and external resource challenges in product delivery.
Build and maintain a quality subcontractor base to meet demand and uphold standards.
Provide management oversight to construction staff, ensuring high-quality project delivery.
Support and guide employees to maximize customer satisfaction and achieve annual customer satisfaction survey (CSS) goals.
Direct recruitment, selection, orientation, and retention of high-caliber staff.
Ensure employees are properly trained and developed to support organizational success.
Pursue and implement continuous process improvement across all business areas.
Monitor and evaluate industry, market, and technology trends, making recommendations for improvements and opportunities.
Act as liaison for implementing and interpreting corporate programs, policies, and procedures.
Champion new programs and policies that support long-term success.
Ensure adherence to Anthony & Sylvan Pools’ standards, policies, and procedures.
Perform other duties and projects as assigned.