Division Director of Implant Support

Aspen Dental

1d•Hybrid

About The Position

The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S., supporting numerous healthcare professionals and offices across various categories including dental care, urgent care, medical aesthetics, and animal health. TAG provides centralized business support services to brands like Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. The Division Director of Implant Support (DDIS) is a new opportunity to join the Aspen Dental team, focusing initially on implants and later expanding to other areas like ortho, specialty, dentures, and restorative services. This role requires the DDIS to act as a subject matter expert for product support, a business partner to owners for expanding services, an educator for office teams on product benefits, and a liaison between TAG, owners, and suppliers to drive patient solutions. Multiple territories are available in Ohio/West Virginia, South Florida, South Carolina/Georgia, New York, and New England, requiring local residency within the specified region.

Requirements

Bachelor’s degree preferred.
5+ years of industry experience – e.g., dental supply sales, orthodontics, lab, implants.
Demonstrated ability to manage multiple projects, product lines, or areas of a business, resulting in financial growth.
Excellent communication skills – written and verbal.
Strong business acumen, data insights, and sales planning experiences.
Ability to conduct 80% travel within assigned division.
Local residency within the specified region.

Responsibilities

Creates annual business category strategic execution plans based on overall company annual strategic direction.
Engages and enrolls field leadership through communication, education and continuous follow up.
Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations.
Analyzes division customer trends and plans and executes on activities to achieve sales goals.
Partners with owners, office staff, and division leaders to achieve desired results.
Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions.
Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans.
Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients. Applies this knowledge to strategies and tactics to generate business line growth.
Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results.
Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity.
Executes on centrally planned division contests and incentives.
Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities.
Advises owners on business category opportunities and applications related to patient treatment plans.
Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities.
Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed.