Division Director of Business Development

Life Care Centers of America•Phoenix, AZ

About The Position

The Division Director of Business Development supports the Arizona and Nevada region and develops and executes business development strategies for Life Care Centers of America. The Director organizes, develops, and directs regional business development operations to maximize visibility of the company’s long-term care and post-acute rehabilitation centers. Working with Liaisons and Admissions teams, the Director leads initiatives to position Life Care as a provider of choice and increase census in accordance with applicable laws, regulations, and company standards. The role oversees business development programs and staff, develops new business opportunities, builds referral relationships, and supports census and quality mix goals. It also involves community outreach, presentations, facility tours, and collaboration with interdisciplinary teams.

Requirements

  • Prior healthcare marketing and sales experience required.
  • Multi-site management experience required.
  • ACO/PAC experience required.
  • At least 3 years of experience managing others required.
  • Willingness to travel.
  • Excellent writing, verbal, and communication skills.
  • Outgoing, energetic personality.
  • Expert knowledge in the field of practice.
  • Ability to make independent decisions when circumstances warrant.
  • Knowledge of practices, procedures, laws, regulations, and guidelines governing post-acute care facilities.
  • Ability to implement and interpret departmental programs, goals, objectives, policies, and procedures.
  • Proficiency in competency areas including patient rights, safety, and sanitation.
  • Ability to maintain professional working relationships and confidentiality.
  • Ability to read, write, speak, and understand English.
  • Integrity and professionalism, including adherence to the company Code of Conduct.

Nice To Haves

  • Bachelor’s degree in Marketing, Sales, Healthcare Administration, or a related field preferred.
  • 4–5 years of experience preferred.

Responsibilities

  • Plan, develop, organize, implement, and evaluate business development programs.
  • Develop new business opportunities for facilities.
  • Create and deliver business development presentations and collateral materials.
  • Assist in planning community outreach activities.
  • Develop and implement census development plans.
  • Maintain and expand relationships with hospitals, medical practices, ACOs, and other referral partners.
  • Work to meet or exceed budgeted census and quality mix goals.
  • Recruit, select, train, counsel, and supervise business development and admissions staff.
  • Conduct facility tours for potential patients, families, and visitors, and educate them about facility benefits.
  • Provide excellent customer service and maintain a positive attitude toward patients.
  • Communicate and function productively on an interdisciplinary team.
  • Follow company policies, confidentiality requirements, and compliance procedures; complete mandatory compliance training.

Benefits

  • Opportunities for career advancement and upward mobility into leadership roles.
  • 401(k) retirement plan with company match.
  • Vacation, six holidays, one personal day, and sick leave accruing from day one.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Accounts.
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