DIVISION CLIENT SERVICES MANAGER -

Compass Group•Phoenix, AZ

2d•Onsite

About The Position

The Division Client Services Manager will guarantee the delivery of outstanding service to our client with the end goal of building and sustaining long-term relationships and customer satisfaction. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen.

Requirements

Demonstrated ability to prepare, analyze and present complex business reviews to Clients
2 - 4 years of experience
Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
Demonstrated ability to use analytical and intuitive judgment and sound decision making
Strong problem solving skills
Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Provides continued high standard of service and communication to maintain client base
Manipulates data as needed for internal business reviews/meetings
Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
Manages internal resources to problem solve for issues that have happened in the field
Serves as liaison between client and sector to ensure all relevant information is communicated
Performs other duties as assigned