Division Chair of Billing and Accounts Receivable, Revenue Cycle Operations - Remote

Mayo Clinic•Rochester, MN

3d•Remote

About The Position

This leader provides strategic and operational oversight for Billing and Accounts Receivable across the enterprise revenue cycle, ensuring accurate, timely, and compliant claim submission, adjudication, and cash collection. The role is accountable for optimizing end-to-end billing performance, reducing denials and days in accounts receivable, and strengthening payer and patient financial interactions. In partnership with clinical, operational, and finance leadership, this individual drives standardization, leverages automation and advanced analytics, and ensures alignment with regulatory requirements and organizational priorities. The leader fosters a high-performing, people-centered culture focused on accountability, continuous improvement, and delivering a transparent, seamless financial experience for patients while maximizing organizational financial health.

Requirements

Possesses overall knowledge appropriate to functions being managed with broad knowledge of theories of professional management.
Customer service driven division adept at working collaboratively with physicians and administrative colleagues, and across departments and Mayo Clinic.
Team-oriented work environment including use of virtual management concepts.
Accountability, continuous improvement, and delivering a transparent, seamless financial experience for patients while maximizing organizational financial health.

Nice To Haves

May possess and provide specific expertise unique to the Accounting and Revenue business cycles of Finance.

Responsibilities

Translates Mayo Clinic and Enterprise Revenue Cycle visions into meaningful and effective responses and results.
Provides vision and general direction to areas of responsibility and ensures management and staff are trained, developed and delegated authority to carry out responsibilities and objectives for the daily operations.
Participates in strategic planning to support organization's strategic direction.
Develops strategic and operational plans to carry out the mission of Mayo Clinic and the Enterprise Revenue Cycle.
Possesses overall knowledge appropriate to functions being managed with broad knowledge of theories of professional management.
Supports and fosters opportunities to improve processes and acts as a catalyst for realizing these improvements.
Acts as a facilitator and generator of new ideas and a mediator on difficult issues.
Brings awareness of current external environment issues to the Enterprise Revenue Cycle and the Mayo Clinic.
Participates in the leadership of the Enterprise Revenue Cycle by chairing and serving on Enterprise-wide projects/groups, task forces, councils and committees.
Serves as a liaison between the Enterprise Revenue Cycle and other departments and agencies inside and outside Mayo.
Creates a customer service driven division adept at working collaboratively with physicians and administrative colleagues, and across departments and Mayo Clinic.
Creates a team-oriented work environment including use of virtual management concepts.
Develops, coaches, mentors, and encourages staff for future leadership roles for the Enterprise Revenue Cycle and Mayo Clinic.
Responsible for retention initiatives.
May possess and provide specific expertise unique to the Accounting and Revenue business cycles of Finance.
Ensures accurate, timely, and compliant claim submission, adjudication, and cash collection.
Optimizes end-to-end billing performance.
Reduces denials and days in accounts receivable.
Strengthens payer and patient financial interactions.
Drives standardization, leverages automation and advanced analytics.
Ensures alignment with regulatory requirements and organizational priorities.
Fosters a high-performing, people-centered culture focused on accountability, continuous improvement, and delivering a transparent, seamless financial experience for patients while maximizing organizational financial health.