Billing and Revenue Cycle Manager

Ada Brand•Chicago, IL

1d•$85,000 - $100,000•Onsite

About The Position

The Billing Manager is responsible for overseeing the daily operations of the billing department to ensure accurate, timely, and compliant revenue cycle processes. This role leads billing staff, manages invoicing and collections, and ensures alignment with organizational, local, state, and federal requirements. The Billing Manager plays a critical role in securing revenue, maintaining financial integrity, and supporting operational efficiency across the organization.

Requirements

Bachelor's degree in finance, Accounting, Healthcare Administration, or a related field required
Minimum of 5 years of experience in billing, revenue cycle, or finance
Experience in healthcare or behavioral health billing strongly preferred
Strong attention to detail and accuracy
Advanced analytical and problem-solving skills
Demonstrated ability to lead and develop a team
Knowledge of billing systems, electronic health records, and payer requirements
Strong organizational and time management skills
Effective written and verbal communication skills
Ability to analyze and solve practical problems, managing multiple variables in complex situations.
Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders.
Ability to interpret and apply written and verbal instructions.
Ability to perform essential job functions in a primarily sedentary environment, including extended periods of computer use.
Ability to perform tasks requiring manual dexterity, such as typing and operating standard office equipment.
Ability to move within and between work locations, as needed.
Ability to perform essential job functions requiring visual acuity, including reviewing documents and screens, with or without reasonable accommodation.

Nice To Haves

1–3 years of supervisory or leadership experience preferred

Responsibilities

Manage the full billing cycle, including invoicing, collections, account reconciliation, and reporting
Ensure timely and accurate submission of claims and invoices
Monitor accounts receivable and follow up on outstanding balances
Identify and resolve billing discrepancies and denials
Supervise, train, and support billing staff to ensure fiscal responsibility and accuracy and efficiency
Conduct performance evaluations and provide ongoing coaching and professional development
Establish clear expectations and workflows to support best practices and team cohesion
Develop, implement, and enforce billing policies and procedures IAW with local, state, and federal regulatory agencies
Ensure alignment with organizational standards and regulatory requirements
Continuously evaluate processes and implement improvements to enhance efficiency and accuracy
Prepare and analyze reports related to billing, accounts receivable, and cash flow, and revenue recovery
Provide insights and recommendations to leadership to support financial decision-making
Monitor key financial indicators and identify trends impacting revenue
Ensure compliance with all applicable state and federal regulations, including Medicaid and other payer requirements
Conduct internal audits of billing practices to ensure accuracy and adherence to policy
Collaborate with Quality Assurance for Continuous Quality Improvement (CQI) efforts
Provide direction and solutions regarding any billing inquiries and disputes with internal and external stakeholders
Maintain professional and effective communication with payers and internal departments
Support cross-functional collaboration with clinical, administrative, and finance teams
Generate, analyze, and maintain reports within the electronic health record (EHR) system to support billing accuracy, revenue tracking, and oversight.
Conduct routine internal audits of billing data to ensure alignment with documentation, coding standards, and payer requirements.
Identify discrepancies, trends, and areas of risk through data analysis and reporting.
Collaborate with clinical, compliance, and finance teams to address audit findings and implement corrective actions.
Ensure data integrity within the EHR system to support accurate billing and reporting processes.