District Technical Manager - Patient Monitoring (Based in Pacific Northwest)

Philips•San Francisco, CA

16h•Remote

About The Position

This role reports to the Hospital Patient Monitoring District Services Director, providing people-management, leadership, strategic guidance, and direction of technical team members. The primary responsibility is the delivery of implementation, adoption, optimization, and professional services functions within the region. The role directs teams to ensure project scope is defined according to the quote and customer expectations, while ensuring the solution and/or services promised can be delivered, serviced, and remain profitable. It also ensures customer projects and programs are delivered according to contract obligations and project commitments, including timing, cost, and margin, while providing transparency on project status, risks, opportunities, and costs. The role collaborates with the District Services Director and District Clinical Manager to ensure standard quality processes are followed and executed in the system of record. This is a field role based in the Pacific Northwest, requiring up to 75% travel by car, air, or train to customer sites, Philips offices, or other business locations, with frequent overnight stays required.

Requirements

At least 5 years of direct leadership experience in healthcare services or equipment sales with a bachelor's degree or 9+ years without a bachelor's degree.
3+ years’ experience managing a profit/loss business ideally in the technical space with a bachelor's degree or 7+ years without a bachelor's degree.
At least a high school diploma.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Must reside in or within commuting distance to the Pacific Northwest.

Nice To Haves

Bachelor’s degree or master’s preferred, in Health Science, Business or Engineering.

Responsibilities

Provide people-management, leadership, strategic guidance and direction of technical team members.
Responsible for the delivery of implementation, adoption, optimization and professional services function within the region.
Direct teams to ensure project scope is defined according to quote, customer expectations, and needs, while ensuring the solution and/or services promised can be delivered, serviced, and remains profitable.
Direct teams to ensure customer projects and programs are delivered according to contract obligations and project commitments, such as agreed timing, project cost and margin.
Ensure teams provide up-to-date transparency to the status of the project, including delivery dates with risks and opportunities identified and project costs.
Works with the District Services Director, the District Clinical Manager and Project Managers to ensure all standard & quality processes are followed and executed in the system of record (success plans, quarterly reviews, KPI setting, milestones, documentation, time writing, resource management, etc.).
Develop and implement strategic initiatives to generate growth in revenue.
Create competitive strategies and plans.
Manage field personnel performance.