Dist Suppt Pharmacist FT

CVS Health•Mesa, AZ

About The Position

CVS Health District Support Pharmacists (DSPs) cover pharmacist scheduling gaps across a district and support pharmacy teams under the direction of the Pharmacy Manager and Rx District Leader. While working in different stores throughout the district, the DSP supports the management, oversight, and operation of each pharmacy and pharmacy team, and may serve as the Pharmacy Manager’s proxy during shifts without management overlap. The role models CVS Health’s values and promotes safe, compassionate, and effective patient care. DSPs help manage and improve patient health through safe and appropriate dispensing, counseling, immunizations, and pharmacist-delivered clinical services where permitted. They support accurate prescription fulfillment, pharmacy workflow, inventory practices, patient access, and positive patient experiences. The position requires travel within a reasonable radius, flexibility to meet scheduling and business needs, and regular predictable attendance, including nights and weekends. The role also requires maintaining clinical and technical skills, completing required training, and complying with applicable laws, professional standards, and company policies.

Requirements

  • Active pharmacist license in the state where the store is located.
  • Active National Provider Identifier (NPI).
  • Not listed on the DEA Excluded Parties list.
  • Ability to travel within a reasonable radius to support market staffing needs.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Ability to provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work as part of a team.
  • Verbal and written communication skills to interact with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken instructions.
  • Mathematical reasoning skills to calculate quantities, days’ supply, and bottle counts for prescriptions.
  • Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
  • Physical ability to remain mobile and upright for extended periods, lift, scan, and bag items, reach and stretch, perform repetitive finger movements, handle precision tasks, stoop and bend, and perform close-visual-acuity work.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

  • 1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.

Responsibilities

  • Travel throughout the district to cover pharmacist shifts as scheduled by the District Performance Coordinator.
  • Oversee pharmacy operations and serve as the Pharmacy Manager’s proxy during shifts without overlap; assume day-to-day Pharmacy Manager duties when the only or primary pharmacist on duty.
  • Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
  • Support safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and safety guardrails.
  • Promote positive patient experiences by demonstrating empathy and genuine care, coaching the pharmacy team, collaborating with patients’ healthcare teams, and proactively resolving insurance or medication issues.
  • Offer and deliver immunizations and engage and support Pharmacy Technicians in learning to immunize.
  • Support effective pharmacy inventory management and guide teams in following inventory best practices, with particular attention to cold chain products.
  • Remain flexible to meet scheduling and business needs while contributing to a safe, inclusive, and engaging team environment.
  • Maintain relevant clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
  • Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
  • Comply with applicable federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, security, and workplace safety.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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