District Supervisor, Innovations Waiver – Medicaid & State

TRILLIUM HEALTH RESOURCES•Lumberton, NC

16h•Remote

About The Position

Trillium Health Resources is seeking an Innovations Waiver District Supervisor to join their Care Management team. This role involves overseeing a team of professionals who provide localized support to members with Intellectual or Developmental Disabilities or Traumatic Brain Injury who receive Innovations Waiver funding. The supervisor will ensure staff implement industry-standard, evidence-based practices using the Trillium Connections Care Management platform to support members. The position focuses on ensuring members receive whole-person care, addressing physical health, behavioral health, and social determinants of health to achieve positive outcomes.

Requirements

Bachelor’s degree or licensure as an RN, and five (5) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI; OR Master’s degree in a human services field or licensure as an RN, and three (3) years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI.
Must have a valid driver’s license.
Must reside within Trillium’s Southern Region which includes the following counties: Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, or Scotland.
Must be able to travel within catchment as required.

Nice To Haves

Work experience focused on working with Innovations Waiver
A minimum of two (2) years of experience supervising a team

Responsibilities

Provide direct supervision and oversight for assigned team of localized, multi-disciplinary team supporting members with intellectual/developmental/TBI disabilities.
Ensure staff utilize workflows as required in Trillium Connections to complete Care Management comprehensive assessment and care plans for members as care needs change.
Establish a team-based, person-centered approach to coordination of care to be implemented by all team members that effectively manages a member’s physical health, behavioral health, and social determinant of health needs using established workflows and processes effectively and efficiently and in accordance with NCQA procedures.
Monitor teams to help ensure integration of care through the establishment of a multi-disciplinary team (e.g. member, caretaker/legal guardian, PCP, behavioral health and IDD providers, specialists, nutritionists, pharmacy, etc.) to meet the member’s needs.
Be familiar with evidence-based and best practices for members and translate that knowledge into specific processes, procedures, and workflows for staff to identify and facilitate effective and efficient coordination and management of care for members.