District Sales Manager, Retail

TUFFSHED•Tampa, FL

4d•$90,000 - $95,000

About The Position

The District Sales Manager, Retail (DSM-Retail) oversees retail-channel sales in an assigned district, grows sales and achieves budget goals, and takes ownership of the skills and performance of sales team members. The role provides leadership and management for the district’s retail sales and customer service functions and follows policies and procedures established by Tuff Shed management. The manager leads the district’s Sales & Design Consultants, supporting day-to-day performance, sales goals, customer service, recruiting, onboarding, training, coaching, and performance reviews. The role also oversees sales pipeline and CRM practices, local events, dealership programs, sales cancellations, social media review procedures, and safety activities. The manager works with the GM/DM on build scheduling and customer communication and uses business reporting tools, including Salesforce, to assess sales trends. Duties are performed primarily in the field. The manager must be present in the district as scheduled, including weekends, and work all required hours. Some overnight travel is required, with travel of up to 70% depending on geography. The salary range is $90,000–$95,000 per year. Tuff Shed offers full-time employees a benefits package that includes medical, dental and vision benefits, a flexible savings account, an employee stock ownership plan, paid time off, paid holidays, a 401(k) plan, and on-demand access to pay.

Requirements

High school diploma or equivalent.
Successful business-to-consumer sales and sales management experience in large-ticket products is preferred.
Hands-on computer skills with Microsoft Office applications, including Excel and PowerPoint, and internet applications are required.
Ability to communicate effectively with customers, business partners, suppliers, coworkers, managers, and the public.
Ability to solve complex business problems using sound logic and good judgment.
Ability to read, write, and understand instructions given orally, in writing, and in diagram form.
Ability to prepare written correspondence and reports that create a professional image for Tuff Shed.
Ability to use mathematical, accounting, and financial tools as they apply to Tuff Shed business.
Ability to use standard office equipment, such as a smartphone, computer or tablet, and copier.
Must be present in the district as scheduled, including weekends, and work all required hours.
Ability to travel up to 70%, depending on geography; some overnight travel is required.

Nice To Haves

Bachelor’s degree or requisite experience.
Experience using customer relationship management (CRM) software, including Salesforce or similar systems.

Responsibilities

Manage day-to-day performance and outcomes, including KPIs, for Sales & Design Consultants in the assigned district.
Provide on-the-ground sales support to help employees achieve lead goals and assist with closing large or complicated sales, including pricing in coordination with the RSD.
Conduct periodic employee performance reviews in coordination with the RSD.
Review pipeline health and CRM usage with Sales & Design Consultants at least monthly, providing training and coaching as needed.
Recruit, hire, train, and manage all sales personnel in the district, including full-cycle recruitment.
Onboard and provide ongoing training and coaching for district sales team members.
Conduct safety training with sales staff, represent the sales team at safety committee meetings, and prepare, schedule, and lead sales safety meetings as required by OSHA guidelines and Tuff Shed.
Strategize, plan, and manage local district events.
Manage the district dealership program.
Review sales cancellations and take action to prevent loss of a sale when possible.
Ensure sales staff follow the prescribed company program for acquiring social media reviews and follow up on irregularities.
Work with the GM/DM to ensure timely build scheduling, customer service, and communication.
Use business reporting tools, such as Salesforce, to review business and sales trends.
Conduct regular sales meetings with Sales & Design Consultants.
Be present in the district as scheduled, including weekends, and work all required hours.
Perform other duties, tasks, and responsibilities as assigned by Tuff Shed management.