District Sales Manager, Retail

Tuff Shed•Tampa, FL

About The Position

The District Sales Manager, Retail (DSM-Retail) oversees retail sales in an assigned district, grows sales, achieves budget goals, and takes ownership of sales team members’ skills and performance. The role provides leadership and management for the district’s retail sales and customer service functions while adhering to Tuff Shed management policies and procedures. The DSM-Retail manages the day-to-day performance of Sales & Design Consultants, supports sales activity and customer service, and recruits, hires, trains, coaches, and manages district sales personnel. The position is primarily field-based, requires presence in the district as scheduled (including weekends), and may involve overnight travel of up to 70%, depending on geography.

Requirements

High school diploma or equivalent.
Successful business-to-consumer sales and sales management experience in large-ticket products is preferred.
Hands-on computer skills, including Microsoft Office applications such as Excel and PowerPoint, and internet applications.
Ability to communicate effectively with customers, business partners, suppliers, coworkers, managers, and the public.
Ability to solve complex business problems using sound logic and good judgment.
Ability to read, write, and understand instructions provided orally, in writing, and in diagram form.
Ability to prepare written correspondence and reports that create a professional image for Tuff Shed.
Ability to use mathematical, accounting, and financial tools as they apply to Tuff Shed business.
Ability to use standard office equipment, including a smartphone, computer or tablet, and copier.
Ability to be present in the district as scheduled, including weekends, and work all required hours.

Nice To Haves

Bachelor’s degree or requisite experience.
Experience using customer relationship management software, including Salesforce or similar systems.
Successful business-to-consumer sales and sales management experience in large-ticket products.

Responsibilities

Manage the day-to-day performance and outcomes of Sales & Design Consultants, including key performance indicators.
Provide on-the-ground support to help sales employees achieve lead goals and assist with closing large or complicated sales, coordinating pricing with the RSD.
Conduct periodic employee performance reviews in coordination with the RSD.
Review pipeline health and CRM usage with Sales & Design Consultants at least monthly, providing training and coaching as needed.
Recruit, hire, train, and manage all sales personnel in the district.
Onboard and provide ongoing training and coaching for district sales team members.
Conduct sales safety training, represent the sales team at safety committee meetings, and prepare, schedule, and lead sales safety meetings as required by OSHA guidelines and Tuff Shed.
Plan and manage local district events.
Manage the district dealership program.
Review sales cancellations and take action to prevent lost sales when possible.
Ensure sales staff follow the company’s social media review program and follow up on irregularities.
Work with the GM/DM to ensure timely build scheduling, customer service, and communication.
Use business reporting tools, such as Salesforce, to review business and sales trends.
Conduct regular sales meetings with Sales & Design Consultants.
Be present in the district as scheduled, including weekends, and work all required hours.
Perform other duties, tasks, and responsibilities assigned by Tuff Shed management.