District Parts Manager - Central Region

Volvo Group • Sharonville, OH

1d • $111,100 - $137,200 • Hybrid

About The Position

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. As a District Parts Manager (DPM), you will partner with Mack and Volvo dealerships to grow wholesale and retail parts sales. You will develop strategic business plans, strengthen dealer relationships, and help dealerships execute the actions needed to improve sales performance and customer experience.

Requirements

• Excellent communication and relationship-building skills.
• Strong leadership, coaching, and mentoring abilities.
• Results-driven with a high level of accountability.
• Skilled at developing and executing successful sales plans.
• Strong understanding of the heavy-duty truck industry, dealer operations, and parts sales environment.
• Effective time and territory management skills.
• Knowledge of wholesale and retail dealership policies, systems, and procedures.
• Passionate about supporting dealer success.
• Demonstrates integrity and professionalism.
• Bachelor's degree in Business, Finance, or a related field preferred.
• 5+ years of experience in the heavy-duty truck, automotive, or related industry.
• Frequent travel required (approximately 60%).

Nice To Haves

• Previous transportation industry sales experience preferred.

Responsibilities

• Achieve annual parts sales growth targets established by Mack and Volvo Trucks.
• Develop and execute strategic business plans with assigned dealerships.
• Hold dealers accountable for agreed-upon business objectives through performance metrics, action plans, and recurring follow-up.
• Conduct quarterly business reviews with Dealer Principals and dealership leadership.
• Establish relationships with Dealer Principals and Parts, Service, Sales, and Leasing leaders.
• Serve as a trusted business advisor to dealership decision-makers.
• Resolve dealer and fleet issues while delivering the best possible customer experience.
• Drive parts sales and market share through established sales processes.
• Utilize Volvo's CRM and other market tools to manage sales opportunities, pipelines, and customer interactions.
• Increase dealer utilization of PartsASIST, MAPP, Fleet Preferred, Ad Builder and other marketing tools.
• Authorize parts pricing adjustments to address competitive market conditions.
• Train and implement the MAPP (Market Area Parts Potential) Sales Management process.
• Coach Outside Parts Salespeople (OPS) and Parts Managers in key areas, including: Sales strategy, Opportunity management, Account segmentation, Merchandising, Pricing, Operations, Risk management, Business performance.
• Build strong partnerships with internal teams across: Truck Sales, Service, Finance, Leasing, Used Trucks.
• Develop an internal support network to help drive dealership success.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level