Central Region Router

Minnesota Coaches & Affiliates•Line, GA

1d•Onsite

About The Position

The role of Central Region Router is responsible for developing and maintaining efficient transportation routes while supporting daily dispatch operations. This position ensures safe, reliable, and cost-effective transportation services by coordinating with drivers, responding to operational changes, and maintaining efficient routing to support schools, passengers, and company operations.

Requirements

High school diploma or equivalent required.
2+ years of dispatching or transportation routing experience required.
Strong knowledge of routing efficiency and transportation operations.
Proficiency with routing and dispatch software, as well as Microsoft Office applications.
Strong organizational, time management, and multitasking skills.
Excellent attention to detail and accuracy.
Effective verbal and written communication skills.
Ability to remain calm, think critically, and make quick decisions in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Ability to prioritize multiple tasks while meeting deadlines.
Ability to work independently and collaboratively with operations staff.

Nice To Haves

Experience in school bus transportation or logistics preferred.

Responsibilities

Develop and maintain safe, efficient, and cost-effective transportation routes.
Monitor daily operations and make routing adjustments due to traffic, weather, driver absences, or other operational needs.
Support dispatch operations by communicating route changes and assisting with driver coverage.
Analyze routing data to improve efficiency, reduce mileage, and maximize resource utilization.
Maintain accurate route information, driver assignments, and transportation records.
Communicate effectively with dispatchers, drivers, management, and school district personnel.
Ensure all routes comply with company policies, contractual obligations, and applicable federal, state, and local regulations.
Troubleshoot routing and scheduling issues while providing timely solutions.
Assist with planning routes for new contracts, schools, or service changes.
Provide exceptional customer service while working with internal and external stakeholders.