District Office Receptionist

Ankeny Community School District•Ankeny, IA

22h•Onsite

About The Position

The District Office Receptionist serves as the first point of contact for visitors and staff, providing exceptional customer service and creating a welcoming environment. This role is responsible for managing incoming calls, assisting visitors, and supporting daily office operations to ensure efficient and professional front office functions.

Requirements

Minimum of one-two years of experience in a customer service, administrative, or office support role.
High school diploma required
Exceptional customer service skills
Strong written and oral communication skills
Proficiency with technology and office systems

Nice To Haves

Experience within a school setting, preferred.

Responsibilities

Provide excellent customer service and assistance to all employees, students, visitors, and community members, fostering a welcoming, approachable, and professional atmosphere
Serve as the welcoming first point of contact for all visitors and staff, ensuring a professional and positive experience
Answer and route phone calls promptly, providing accurate information and assistance
Schedule appointments, manage calendars, and coordinate meeting spaces efficiently
Provide clerical support, including copying, scanning, and processing
Set up and troubleshoot district email accounts, passwords, and access for new employees
Maintain accurate employee data in systems like Infinite Campus and Active Directory
Manage daily front desk operations to ensure smooth workflow
Assist colleagues with administrative tasks and support district initiatives
Handles cash, takes payments, completes receipts in InTouch, prepares deposits and performs daily drawer reconciliation to ensure accuracy and compliance
Takes responsibility for assigned duties and ensures tasks are completed accurately and within established timelines, including during transitions between job share partners
Schedule meeting and training spaces
Maintain office security by monitoring visitors and following district safety policies
Respond appropriately to emergencies and escalate concerns when needed
Uphold confidentiality and professional integrity at all times
Maintain a high level of professionalism, integrity, and accountability.
Participate in staff development training programs, faculty meetings, and special events as assigned.
Uphold integrity and maintain confidentiality at all times.
Demonstrate initiative and the ability to work without close supervision.
Collaborate effectively with all school personnel, maintaining positive and productive communication.
Adhere to safety protocols and policies established by the Ankeny Community School District to ensure the safety of oneself and others.
Support District goals and objectives while adhering to all District policies, contributing to the overall success of the school community.
Demonstrate regular and dependable attendance to ensure smooth District operations.
Perform additional duties as assigned.