District Merchandising Supervisor

Tractor Supply Company•Springfield, IL

About The Position

The District Merchandising Supervisor manages the operational and team-member aspects of a district Field Activity Support Team (FAST), which executes planograms and supports merchandise and fixture assembly, pricing, and signage. The role builds and develops the team, leads execution of company merchandising standards, interacts with customers and team members, and promotes a safe and productive work environment. The supervisor trains team members on company policies and procedures and supports district merchandising, pricing, and signage goals. The supervisor handles staffing, scheduling, payroll, team travel and store assignments, performance management, training, and succession planning. The role coordinates FAST work across district stores, communicates project status and challenges to the Regional FAST Manager, and coordinates planned activities and progress with the District Manager and Store Managers. It also requires performing FAST Team Member duties as needed, including planograms and resets, pricing, signage, assembly, recovery, and peak coverage. The position generally works indoors in a moderately noisy environment, with shifts that vary by store and may last more than 10 hours. Travel between store locations in a personal vehicle is required, sometimes involving long periods of driving. The work is non-sedentary and involves moving throughout stores and outdoor areas, handling merchandise, and operating store equipment. The role may require contact with birds or poultry.

Requirements

At least 5 years of retail and/or merchandising experience.
At least 2 years of retail leadership and/or merchandising leadership experience.
Experience with profit and loss, scheduling, shrink control, payroll management, staffing, hiring, supervising, and counseling.
Valid driver’s license.
High school diploma or equivalent.
Ability to read, write, and count accurately, regardless of education level.
Ability to perform FAST Team Member responsibilities accurately, efficiently, and safely.
Ability to communicate effectively with team members and customers.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Ability to complete required training.
Ability to safely operate a personal vehicle and travel between stores, including spending long periods in a vehicle.
Ability to move and transfer merchandise weighing up to 50 pounds and push or pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, climb ladders, and move throughout a store for an entire shift; ability to occasionally lift or reach merchandise overhead.
Ability to safely access all store areas, including the selling floor, side lot, stock area, and register area.
Ability to operate store equipment such as a dolly, hand truck, forklift, baler, computer, and cash register; forklift and baler requirements do not apply if under age 18.
Ability to handle and be in contact with birds or poultry.

Nice To Haves

Farming, ranching, pet/equine, or welding knowledge.
Bachelor’s degree in Business Administration or a related field.
Ability to be forklift certified.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, and nights as business needs require.
Enforce company policies and procedures and promote a safe, productive work environment for team members, customers, and vendors.
Build and manage the district FAST team, including staffing and hiring, retention, training and development, succession planning, performance reviews, and counseling.
Create and manage team schedules and payroll, including travel and store assignments, work plans, timeframes, and staffing needed to complete tasks.
Lead execution of company standards for merchandising, pricing, merchandise and fixture assembly, signage, and daily task planning and delegation.
Communicate project status, completion obstacles, and potential solutions proactively to the Regional FAST Manager.
Recommend and partner on process changes and enhancements with the Regional FAST Manager.
Support the District Manager in achieving district merchandising, pricing, and signage goals.
Communicate planned team activities, progress, and challenges to the District Manager and Store Managers.
Provide customer service using the GURA approach: greet customers, uncover needs, recommend products, and ask for the sale.
Complete planograms, resets, store-specific measurements, and store layout initiatives accurately and on time.
Maintain visual merchandise standards and planogram integrity; perform detailed recovery.
Execute price changes and hang store signage accurately and on time.
Assemble merchandise, fixtures, and PDQs.
Provide peak coverage as needed, such as DAT coverage.
Perform FAST Team Member duties and other duties as assigned.
Travel between store locations in a personal vehicle as required to support district needs.
Operate store equipment and move, lift, push, and pull merchandise as required to perform the work safely.