District Manager

Ally Waste Services LLC•Northglenn, CO

14h

About The Position

As a District Manager, you own the success of your district by managing service delivery across a portfolio of apartment communities, leading a team of Service Valets, and serving as Ally Waste’s representative to property managers. The role combines field leadership and relationship management, with substantial time spent on-site with the team and clients. The District Manager is accountable for building a strong team culture and ensuring consistent execution to earn client trust. Responsibilities include overseeing nightly valet trash and recycling pickups; recruiting, hiring, onboarding, and developing Service Valets; inspecting properties; supporting teams and communities on call; maintaining client relationships and resolving service issues; ensuring daily valet reports are delivered; keeping operational records; supporting new community launches; traveling within the district and to the inventory warehouse as needed; and promoting safety policies. Ally Waste provides valet trash and recycling services to apartment communities, student housing, and senior living facilities nationwide. The company describes its mission as keeping communities cleaner, residents happier, and properties running smoothly, and emphasizes investing in its team, high standards, and treating colleagues, clients, and residents with respect. Employment may be contingent on successful background screening, motor vehicle record review, and drug testing, as relevant to the position and applicable law.

Requirements

Proven experience leading a team in a field operations, service, or facilities environment.
Strong communication skills and comfort building relationships with frontline workers and property management clients.
Highly organized and self-directed, with the ability to manage competing priorities across multiple sites while maintaining attention to detail.
Valid driver's license with a clean driving record.
Comfortable spending significant time in the field daily.

Nice To Haves

Experience in waste management, property management, facilities services, or a similarly distributed field operation.
Background in hourly workforce management, including recruiting, scheduling, and developing part-time staff.
Familiarity with CRM tools or operations management software.

Responsibilities

Oversee service delivery across the assigned district, ensuring nightly valet trash and recycling pickups are completed correctly and on time.
Recruit, hire, onboard, and develop Service Valets.
Conduct regular property inspections to verify service quality and resident and valet compliance.
Provide on-call support to the team and communities as needed.
Build and maintain working relationships with property managers through regular site visits and prompt communication.
Proactively identify and resolve service issues before they become client concerns.
Ensure daily delivery of valet reports to designated property staff.
Coach and develop team members, identifying growth opportunities and providing regular feedback.
Maintain accurate records across customer, associate, and operational reporting.
Support new community launches, including container distributions and onboarding coordination.
Drive to properties within the district and to the inventory warehouse as needed.
Uphold and promote safety policies, and report incidents thoroughly and promptly.