DISTRICT MANAGER - REMOTE (NC, SC, GA, AL)

Compass Group•Charlotte, NC

8d•$130,000 - $150,000•Remote

About The Position

Working as a District Manager (DM) for Chartwells Higher Ed, you will serve as a strategic operational leader across a portfolio of higher education dining accounts in NC, SC, GA and AL. This role provides hands-on leadership to drive drive operational excellence, financial performance, client satisfaction, and team development. You will serve as a key resource to Regional Leadership and act as a brand ambassador across your territory. The ideal candidate is a collaborative, business-savvy leader with strong financial acumen, proven multi-unit foodservice experience, and a passion for developing high-performing teams. This position will require extensive travel.

Requirements

Bachelor’s degree or equivalent experience in multi-unit foodservice, hospitality, or operations leadership, with at least 5 years of progressive experience.
Strong financial literacy and experience managing P&L performance.
Demonstrated ability to build client relationships and influence outcomes.
Ability to lead in a fast-paced, complex environment with multiple collaborators.
Excellent communication, presentation, and strategic problem-solving skills.
Willingness to travel extensively within the assigned region.
Experience with contract services and union labor environments.
Strong understanding of food safety, compliance, and QA protocols.
Proven track record of operational transformation and team development.
Proficiency in Microsoft Office Suite and data reporting tools.

Responsibilities

Lead daily operations across multiple accounts, ensuring food quality, service standards, and compliance with safety regulations.
Improve operational performance by emphasizing important metrics, tracking financials, and implementing strategic cost control efforts.
Conduct regular site visits to assess quality, operational efficiency, and team engagement.
Support implementation and tracking of strategic operational initiatives and continuous improvement plans.
Coordinate inventory, P&L management, forecasting, and budget accuracy.
Build and maintain positive relationships with campus clients and community collaborators.
Partner with Sales and Retention teams to support contract extensions, upsell opportunities, and new business development.
Participate in negotiations, RFPs, and customer engagement strategies.
Serve as the main contact for advanced client concerns and contract compliance.
Recruit, mentor, and support Resident District Managers and Directors of Dining Services across your accounts.
Lead talent development, performance evaluations, succession planning, and culture-building initiatives.
Foster a workplace culture that emphasizes inclusion, collaboration, and professional growth.
Ensure adherence to collective bargaining agreements, labor standards, and HR policies.