District Manager New Mexico

Ollie's Bargain Outlet•Carlsbad, NM

About The Position

The District Manager (identified in the posting as District Team Leader) is responsible for overall store operations across an assigned district, directing and supporting store leadership teams to achieve effective and efficient results in sales, inventory, store conditions, staffing, customer service, and profitability. The territory includes locations in New Mexico—Alamogordo, Clovis, Carlsbad, Hobbs, Albuquerque, and Farmington—and El Paso, Texas. The role oversees district financial performance and operations, develops strategies and plans to meet sales and profit goals, and ensures company programs, standards, and policies are implemented. It also supports and develops store leaders and associates, plans for staffing and training, manages turnover, shrink, and safety, and coordinates with merchants and other functional teams. Travel within the district and occasional overnight travel are required.

Requirements

  • High school diploma or equivalent required.
  • At least 5 years of retail experience in a supervisory role in a mid-size to large retail service-oriented business, or demonstrated skills and learning through an internal development program and selection process.
  • Ability to effectively manage in a professional work environment.
  • Effective planning, prioritization, and implementation of detailed instructions.
  • Ability to learn and communicate new information and processes to associates within company standards.
  • Understanding of selling and service skills.
  • Outstanding interpersonal and listening skills.
  • Ability to exercise sound judgment.
  • Ability to travel within the assigned district and attend periodic meetings; some overnight travel is required.
  • Ability to stand for extended periods and move and handle merchandise boxes and fixtures.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to remain alert and work safely.
  • Ability to operate a motor vehicle and hold a valid state-issued driver’s license.

Nice To Haves

  • Higher education, including a two- or four-year degree related to business management, is preferred but not required.

Responsibilities

  • Oversee sales and profit goals across the district.
  • Develop and implement merchandising strategies and store standards.
  • Execute company programs and processes for inventory control, shipping and receiving, labor efficiency, expense control, and shrink reduction.
  • Evaluate challenges at individual stores and guide teams in overcoming obstacles.
  • Achieve operational excellence against company key performance indicators and business results.
  • Analyze business trends and location opportunities; develop plans to maximize sales and profit and meet or exceed goals.
  • Ensure compliance with company policies and procedures through store visits, reporting, and partnerships with Loss Prevention, Inventory Control, Store Operations, and other functional areas.
  • Develop and support a team-oriented environment with Store Team Leaders.
  • Plan and execute coaching, training, development, evaluation, and supervision of team leaders.
  • Maintain appropriate hiring standards and address current and future staffing needs through recruiting, interviewing, and candidate selection.
  • Encourage participation in Ollie’s Leadership Institute and Employee Referral programs.
  • Identify skill gaps and provide suitable training to the leadership team.
  • Motivate and inspire Team Leaders and Associates.
  • Collaborate with merchants to ensure adequate store-level inventory.
  • Manage overall district turnover results.
  • Manage shrink and safety by implementing company programs and reinforcing guidelines and policies.
  • Conduct strategic planning and forecasting for the district.
  • Complete reporting processes accurately and on time.
  • Implement company initiatives and strategies.
  • Perform additional assigned responsibilities and duties.
  • Operate in accordance with company policies and business ethics and ensure the same in areas of responsibility.

Benefits

  • Medical, dental, vision, and prescription coverage available on the 31st day.
  • 401(k) with a generous company match and immediate vesting.
  • Career growth and talent development culture.
  • 20% associate discount on Ollie’s purchases.
  • Bi-annual and annual bonus program.
  • Voluntary benefits.
  • Company vehicle.
  • Laptop computer.
  • Cell phone allowance.
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