District Manager - Central Texas

The Guitar Center Company•Austin, TX

1d•Onsite

About The Position

The District Manager is responsible for the overall retail operations within an assigned territory or district, providing leadership and vision to ensure all aspects of the retail business are performed as expected and an incredible experience is created for all associates and customers. We are looking for a strategic business leader with a demonstrated track record of success in retail operations and field leadership.

Requirements

Bachelor's Degree (or 4 years of equivalent work experience)
Valid state driver's license and automotive insurance
6 years of relevant work experience (in addition to degree or years of previous experience) operating in a complex, fast-paced work environment
5 years of experience leading teams within a retail store
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Nice To Haves

Intermediate knowledge of retail/music instrument industry operations is preferred
Advanced understanding of Guitar Center retail systems and processes is preferred

Responsibilities

Achieving EBITDA and revenue targets for the district, inclusive of merchandise retail, lessons, repairs, and rental areas
Manage and execute labor initiatives within budget
Ensure merchandising initiatives are executed within program designs including (but not limited to): GOLD Standard, GOLD Card, EHOTH, Planograms
Track customer service (OSAT) responses and look for opportunities to improve
Work with national Services teams to ensure areas are achieving targeted goals
Hire, develop, and train store managers and store manager candidates. As well, provide guidance and input on all other positions within retail operations that supports the Guitar Center Employer of Choice initiative
P&L management/accountability for a given district
Resolve any conflicts within the district
Additional duties as assigned.