T-Mobile DISTRICT MANAGER

Arch Telecom•Whitehall, PA

5d•Onsite

About The Position

Arch Telecom is a national T-Mobile Preferred Retailer with over 200 retail stores across the U.S. Since 1993, they have been providing superior service and quality wireless products featuring the latest in technology. They are a recognized leader in the wireless retail industry, consistently delivering the solutions and service customers demand. The District Manager role involves overseeing all aspects of performance, training, and operations within their District, supervising management, sales, and service teams to ensure profitable operation of all locations through the attainment of key performance indicators and company directives. The role requires creating a productive and positive work environment, providing leadership towards maximum profitability and growth in line with company values and vision.

Requirements

Previous multi-unit, wireless sales management experience required
College Degree Preferred, High School Diploma, or GED required
Successful completion of background and drug screening
Reliable transportation
Must be up to date and knowledgeable on all services and products in the industry

Responsibilities

Oversee sales performance of all locations within their District
Support locations with all sales, service, and operational related issues
Drive sales performance through on-going coaching, training, and development
Stay up to date on all industry information and technology
Communicate changes to their teams
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct reviews, meetings, and trainings with all wireless sales professionals and management teams
Actively recruit and interview potential talent
Train, motivate, and inspire a team to achieve maximum results
Provide an unparalleled customer experience to individuals visiting Arch Telecom, including greeting customers, answer phones, and assessing their needs
Meet or exceed sales goals by executing new phone sales, upgrades and accessory bundling
Explain wireless solutions to customers in simple, easy to understand terms
Teach customers how to enjoy their new products through successful setup and activation