District Manager Hardee's (1279)

Hardee's•Hannibal, MO

11d

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district and ensures that each team performs its responsibilities and meets expectations. The role oversees restaurant operations, team training and development, guest satisfaction, financial performance, marketing, vendor contracts, and compliance with company policies and legal requirements. The position requires travel to assigned store locations 4–5 days per week and involves physical work in restaurant environments.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions, preferably with multi-unit restaurant experience in full-service, fast food, or convenience settings.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Ability to stand for long periods, work around high temperatures and in close quarters, move throughout restaurants to observe operations and performance, lift up to 50 pounds, work with cleaning products, and maintain quality and speed while working at a continuous high pace under pressure.

Nice To Haves

Multi-unit restaurant experience, including full-service, fast food, or convenience settings.

Responsibilities

Ensure all Team Members in the district are trained, motivated, and empowered to deliver total guest satisfaction.
Evaluate each restaurant’s QSC standards, provide regular feedback and coaching, and conduct periodic restaurant inspections.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ performance against communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare Team Members for promotion, and align management skills and abilities with restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Act as a role model in business and personnel management.
Negotiate vendor contracts for the district and follow the company approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and Team Members.