Dis (88760)

Inter-Con Security Systems • Lubbock, TX

1d

About The Position

Inter-Con Security Systems, Inc. is seeking an experienced, people-focused District Manager to oversee security operations across multiple locations in the Texas Panhandle region. The role is responsible for operational excellence, employee engagement, client satisfaction, compliance, and overall account performance. The ideal candidate is a servant leader who develops teams, builds strong client partnerships, and fosters a positive work environment that supports employee retention and operational success.

The District Manager will lead multiple security operations, supervise Account Managers and site leadership teams, monitor account performance, and work with operational leadership to achieve business objectives and service excellence. The position also involves regular site visits, employee and client engagement, workforce planning, training, and addressing escalated concerns.

The company describes this as a high-visibility role with district-wide impact, leadership development opportunities, career growth potential, and a collaborative environment focused on operational excellence and employee success.

Requirements

• At least 3 years of management experience with direct reports.
• Previous experience within the security industry.
• Demonstrated success leading teams in a multi-site or multi-location environment.
• Strong employee relations, coaching, and leadership abilities.
• Excellent communication, problem-solving, and organizational skills.
• Ability to operate independently while managing multiple priorities.
• A servant leadership approach.
• Strong commitment to employee engagement and team development.
• Ability to build trust and credibility with employees and clients.
• Experience reducing turnover and improving workforce retention.
• Hands-on leadership style focused on accountability and support.
• Strong business acumen and ability to balance operational and client priorities.

Nice To Haves

• Active Guard Card.
• CPR/First Aid Certification.
• Experience managing Account Managers, Operations Managers, or Site Leaders.
• Experience overseeing client-facing operations and service delivery.

Responsibilities

• Provide leadership and oversight for multiple security operations within an assigned district.
• Supervise and develop Account Managers and site leadership teams.
• Ensure compliance with company policies, procedures, and contractual requirements.
• Build and maintain strong relationships with clients and key stakeholders.
• Monitor operational performance and implement continuous improvement initiatives.
• Conduct coaching, performance management, and employee development activities.
• Support recruiting, onboarding, retention, and succession planning efforts.
• Ensure proper staffing levels and assist with workforce planning.
• Review incident reports, operational metrics, and account performance results.
• Conduct regular site visits and maintain visibility with employees and customers.
• Lead training initiatives focused on compliance, safety, and professional development.
• Address escalated employee and client concerns in a timely and professional manner.
• Partner with operational leadership to achieve business objectives and service excellence.

Benefits

• Strong leadership development opportunities.
• Career growth potential within a growing organization.
• Collaborative environment focused on operational excellence and employee success.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed