District Manager Hardee's (6013)

Hardee's•Johnson City, TN

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district and ensures that each team fulfills its responsibilities and meets expectations. The role supports restaurant operations, guest satisfaction, team development, financial performance, marketing, compliance, vendor contracting, and food safety across assigned locations.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.

Nice To Haves

Multi-unit restaurant management experience, including full-service, fast-food, or convenience restaurants.

Responsibilities

Ensure district Team Members are trained, motivated, and empowered to deliver guest satisfaction.
Evaluate each restaurant’s QSC standards, conduct periodic inspections, and provide feedback and coaching for improvement.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to Team Members.
Evaluate General Managers’ and GMITs’ performance against communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare Team Members for promotion, and match management skills and abilities to restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Serve as a role model in business and personnel management.
Negotiate vendor contracts for the district and follow the company contract approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and Team Members.