District Leader, FS

CVS Health•Field-California, CA

4d•$100,000 - $231,540

About The Position

The District Leader oversees multi-unit retail operations for an assigned district, including Front Store and Pharmacy, and develops talent to support operational excellence and strong patient and customer outcomes. The role develops and executes district business plans, manages financial and operational performance, aligns teams on programs and healthcare initiatives, and ensures a differentiated customer experience and regulatory compliance. The District Leader also leads district talent planning, colleague training, succession planning, hiring, development, and staffing, while supporting acquisition and real estate strategies and implementing new programs across Front Store and Pharmacy.

Requirements

Actively seek new ways to grow and be challenged for the benefit of the enterprise.
Apply a deep understanding of the business and market to serve customers and clients.
Think and act strategically, balancing long-term goals with short-term objectives and identifying risks and mitigation strategies.
Collaborate to consistently deliver meaningful results.
Engage and inspire colleagues and foster pride in the organization’s purpose.
Build high-performing teams and develop talent.
Complete the LEARNRx program within 120 days of hire.
Communicate to ensure readiness to execute programs.
Bachelor’s degree, or 8 years of relevant experience in lieu of a Bachelor’s degree.

Nice To Haves

3+ years of experience as a multi-unit manager or 5 years as a GM in a big box retailer.
Prior retail experience.
Prior pharmacy experience.
Management and supervisory experience overseeing pharmacy staff across multiple business units.
Pharmacy Technician license.
BS or PharmD in Pharmacy.

Responsibilities

Oversee retail store operations across the assigned district, including Front Store and Pharmacy.
Develop and execute district business plans and strategies to meet financial measures, including P&L, sales and script budgets, inventory, payroll, asset protection, and shrink.
Monitor competitive conditions and business trends to identify and act on opportunities.
Align Front Store and Pharmacy teams on new and existing programs, services, and execution expectations.
Align district teams to deliver healthcare outcomes and initiatives, communicate district plans, and resolve store-related issues.
Create and lead a district culture that supports a differentiated customer experience.
Ensure compliance with federal, state, and local pharmacy laws and regulations and community responsibility activities.
Develop and execute a district talent plan aligned with region and division priorities.
Promote colleague growth and engagement and ensure consistent execution of training and development programs.
Oversee district succession planning and development; build a talent pipeline by hiring and developing Store and Pharmacy Managers, Staff Pharmacists, and interns.
Consider store staffing plans at the district level and mentor future District Leadership talent.
Ensure the district has talent focused on delivering appropriate outcomes.
Provide market-specific input into acquisition and real estate strategy and implement real estate strategy with acquisition support.
Identify file buy and acquisition leads, cultivate competitor relationships, and support retention of file buy assets.
Execute and deliver key programs and services at the district level, accounting for district attributes, including implementation of new Front Store and Pharmacy programs.