District Field Technician

EquipmentShare•Geneva, NY

About The Position

EquipmentShare is hiring a District Field Technician to support branches in New York and Pennsylvania. The role maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, rental equipment, and tools. Technicians use EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose problems using information across equipment makes and models. The role includes working independently, traveling to customer job sites when required, and supporting equipment pickup and delivery. Year-round company-provided OEM training is available. The salary range is $30–$45 per hour; experience and location may affect the final rate. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours and on-call scheduling with additional compensation.

Requirements

Own tools applicable to the position.
Have advanced mechanical aptitude and working knowledge of tools.
Have extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Have superior customer service, teamwork, and verbal and written communication skills.
Be able to travel weekly to support business needs.
Have a high school diploma.
Have a valid driver's license with an acceptable driving record.
Be at least 21 years old to operate a company vehicle.
Be able to move, stand, stoop, and bend freely and lift up to 50 pounds at times.
Pass a 10-panel drug screen as a condition of an employment offer; employment is also contingent on passing a background check.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices while repairing equipment.
Use technology, including laptops and tablets, comfortably to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
Assist in training lower-level technicians as needed.
Maintain complete and timely paperwork or electronic documentation of work performed, including daily work orders.
Assist with equipment and parts pickup and delivery.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Perform other duties as assigned.

Benefits

Monthly family dinner night, subject to restrictions.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.