District Clinic Supervisor

Frontier Dermatology Staff Careers•Mill Creek, WA

6d•$80,168 - $85,000•Hybrid

About The Position

Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice. Join our growing company dedicated to quality care at Frontier Dermatology! The District Supervisor plans, organizes and directs all aspects of clinical and front desk services and exercises general leadership over all front desk and clinical staff employees in their district. This role manages MAs, Front Desk, and other support positions within designated district, with ability to travel regularly to those locations. The District Supervisor coordinates front and back office staffing schedules including time off requests, monitoring timecards, and overtime. They work with the District Manager to maintain a positive work environment supporting patients, providers, and staff. This role also assists in the recruitment of clinical and front desk personnel needed to staff the facility in order to assure safe, efficient, and effective patient care. The District Supervisor executes policy as needed to accommodate changing activities within the clinic with District Manager sign-off, and consults on determining progressive discipline based on performance, working with Human Resources regarding HR issues. They conduct annual evaluations of employee performance along with the District Manager and assure that clinical services are provided in accordance with policies, procedures, and regulation standards (QA). The District Supervisor mentors and oversees training of Clinical and Front Desk team members, reviews quarterly Patient Satisfaction Surveys and follows up as needed, and presides at regularly scheduled staff meetings as needed. They surface operational friction points to the DM/Central Operations team along with proposed solutions, and assist in opening new office locations including onboarding and training on FD best practices and systems. This role provides coverage for the District Manager as needed and serves as an emergency contact for alarm notices. The District Supervisor is committed to company vision and values.

Requirements

High School diploma, or general education degree (GED); AND
5 or more years of management experience in a healthcare setting or 3 years administrative healthcare experience; OR
Graduate of an accredited Medical Assistant, LPN, or RN program; OR
Current Registered/Certified MA credential or LPN/RN license

Responsibilities

Manages MAs, Front Desk, and other support positions within designated district, with ability to travel regularly to those locations.
Coordinates front and back office staffing schedules including time off requests, monitoring timecards, overtime, etc.
Works with District Manager to maintain positive work environment supporting patients, providers, and staff.
Assists in the recruitment of clinical and front desk personnel needed to staff the facility in order to assure safe, efficient, and effective patient care.
Executes policy as needed to accommodate changing activities within the clinic with District Manager sign-off.
Consults on determining progressive discipline based on performance. Works with Human Resources regarding HR issues.
Conducts annual evaluations of employee performance along with the District Manager.
Assures that clinical services are provided in accordance policies, procedures, and regulation standards (QA).
Mentor and oversee training of Clinical and Front Desk team members.
Review quarterly Patient Satisfaction Surveys and follow up as needed.
Presides at regularly scheduled staff meetings as needed.
Surfaces operational friction points to the DM/Central Operations team along with proposed solutions.
Assists opening new office locations including onboarding and training on FD best practices and systems.
Coverage for District Manager as needed.
Emergency contact for alarm notices.
Other duties as assigned.
Committed to company vision and values.