District Clerk - Public Housing

Springfield Housing Authority•Springfield, MA

5d•$22 - $22

About The Position

The District Clerk supports the Springfield Housing Authority’s public housing property management office by providing administrative and clerical services. The clerk reports to a property manager and handles tenant interactions, eligibility and recertification tasks, rent-related processing, court documents, notices, and office records. This is a full-time position offering an excellent benefits package, at $21.58 per hour for 40 hours per week.

Requirements

Skills and knowledge typically acquired through completion of an associate degree in business or a related field.
Working knowledge of Microsoft Office.
Ability to navigate information systems software.
Excellent customer service skills.
Ability to communicate with a diverse population.
Previous experience in an office setting.

Nice To Haves

Bilingual ability is preferred.

Responsibilities

Receive visitors, answer phones, and perform general office work such as filing.
Calculate rent changes.
Schedule appointments with tenants to complete the recertification process and assist tenants with forms.
Interview tenants annually to determine family composition and income.
Contact public agencies, employers, and banking institutions to determine continued eligibility.
Prepare occupancy packets.
Distribute parking stickers.
Post checks and prepare bank deposits.
Post legal charges.
Prepare landlord verifications.
Assist in the collection of rents.
Administer court documents, including summary process documents, and file them in court.
Prepare vacate notices and 14-day notices.
Prepare reports.
Maintain court and in-house agreements.
Provide other administrative and clerical support to the property management office.