District Chief/Assistant Manager Field Operations

Geisinger • Danville, PA

3d • Onsite

About The Position

The District Chief/Assistant Manager Field Operations coordinates, assures, and prioritizes daily field operations activities and personnel. The role uses independent judgment within established policies and procedures to make decisions that influence operations. The position also serves as a pre-hospital provider and professional role model for other employees.

The position assists management with administrative and operational policies, organizational strategic planning, and plan implementation. It supervises and coordinates field operations employees and resources, supports communication between provider staff and leadership, and ensures appropriate operational scheduling and staffing. The role participates in orientation and training, ensures quality field services, identifies and coordinates remedial training, and helps investigate and resolve personnel or operational problems. It also implements and enforces policies and regulations, supports staff development and personnel actions, communicates equipment and organizational development needs, and plans and completes special projects involving procedures, equipment, services, treatment modalities, and other operational changes.

Work is typically performed in a clinical environment. The position is accountable for meeting job-specific obligations and complying with organizational policies and procedures. Department-specific orientation competencies and skills are considered essential to job performance.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 5 years of clinical experience.
• Certified Paramedic certification.
• Skills in analytical thinking, computer literacy, interpersonal communication, organizing, and problem management.

Responsibilities

• Assist management in formulating administrative and operational policies and procedures.
• Assist in organizational strategic planning and subsequent plan implementation to benefit the long-term survival of the organization.
• Supervise and coordinate daily activities of field operations employees and resources.
• Facilitate effective communication between provider staff and leadership.
• Back-fill incidental vacancies in the Field Provider schedule until a replacement provider is located to assure proper staffing.
• Assure operational scheduling is adequate and appropriate.
• Participate in and oversee the orientation and training of new personnel by other providers.
• Ensure the quality delivery of all field services offered to the community.
• Identify the need for, coordinate, prioritize, and assure remedial training of personnel.
• Assist in investigating, analyzing, and resolving personnel and operational problems or complaints.
• Interpret, implement, and uniformly enforce compliance with policies, procedures, and regulations.
• Prioritize, delegate, and provide supportive follow-up of special assignments to field providers.
• Communicate needs and requests for new or updated equipment and organizational development needs.
• Participate in staff development and personnel actions, including discipline, in compliance with applicable policies and procedures.
• Plan, implement, and complete special projects, including new procedures, equipment, services, treatment modalities, and other operational changes.
• Serve as a pre-hospital provider and professional role model for other employees.

Benefits

• Healthcare benefits for full-time and part-time positions from day one, including vision and dental coverage and domestic partners.
• Collaborative, cooperative, and collegial work atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED