District Administrator

Alfa Insurance•Starkville, MS

8d•Hybrid

About The Position

Working as a district administrator for Alfa Insurance® is a career where you can help make a difference. Becoming part of the Alfa family is becoming part of a well-respected company that is based on faith, family, community and integrity. Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Requirements

College degree preferred
Licensed in Property/Casualty in Mississippi.
Three years’ insurance sales or customer service experience or general administrative duties.
Excellent written and verbal communication skills
Availability for extensive travel and field work
Basic and some advanced computer skills
Ability to work well with others
Alfa administered skills tests

Responsibilities

Design, maintain, and update training programs for agency personnel; provide ongoing training and support; establish loyalty between agents and staff through training and leadership.
Conduct annual investigations of service centers to identify procedural deviations; advise and monitor corrective actions; escalate serious issues to the Agency Sales Director.
Administer selection tests, background checks, and provide information on licensing procedures; assist in office layout, requisition supplies and hardware, and establish new service centers and bank accounts.
Manage and report on agent/service center performance, expenses, and licensing; handle policyholder interactions and recodes; act as a liaison between departments for improved communication.
Oversee service center closures, provide interim policyholder service, and perform general administrative duties, including organizing meetings and maintaining office equipment.