Distributor Specialist

Paradise Dental Technologies•Missoula, MT

17h•Onsite

About The Position

At PDT, we are dedicated to providing the world’s highest quality, handcrafted dental instruments, along with an elevated level of customer service that sets PDT apart. We believe that a great customer experience starts with a wonderful team, and that is where you come in! We are seeking a friendly, high-energy, and positive Distributor Specialist to join our growing company. This role is perfect for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about delivering top-notch service to both internal and external customers. The person in this role is the first point of contact for our customers, handling inquiries, processing orders, and ensuring that every interaction is a positive one.

Requirements

A positive, solution-oriented mindset with a passion for helping others.
Strong communication skills, both verbal and written.
Ability to multitask and stay organized in a dynamic, fast-paced environment.
A team player who is adaptable and eager to learn.

Nice To Haves

Experience with CRM systems is a plus, but not required.

Responsibilities

Field incoming calls and emails from customers, dental offices, schools, and distributors worldwide
Provide detailed information about our products, promotions, and services.
Enter and manage purchase orders, drop ship requests, SPS, and returns in our point of sales system.
Maintain accurate records and notes for future reference.
Collaborate with internal sales reps to support customer needs and resolve any issues.
Participate in a comprehensive training program designed to give you all the tools you need to succeed, even if you are new to the dental field.