Laundry - Distribution

The Broadmoor•Colorado Springs, CO
•Onsite

About The Position

The Laundry Distribution role is responsible for sorting, processing, tracking, and delivering clean linens, towels, and uniforms to guest-facing and operational departments. The role supports housekeeping, spa, and food and beverage operations by maintaining appropriate linen supplies and ensuring items meet quality standards. The position also involves operating and cleaning commercial laundry equipment, maintaining a sanitary and organized work area, and following The Broadmoor’s operational and safety requirements. Employees are expected to support the resort’s standards of service and collaborate professionally with other departments.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver’s license.
  • Employees operating Broadmoor vehicles must be at least 18 years of age.
  • Exceptional attention to detail and basic arithmetic skills for counting and inventory.
  • Reliable time-management and an approach suited to luxury standards.
  • Ability to comprehend safety instructions and communicate professionally with internal departments such as Housekeeping and Food & Beverage.
  • Ability to work as a motivated team player and collaborate positively with colleagues.
  • Excellent communication, negotiation, and conflict-resolution skills.
  • Ability to work in a fast-paced environment.
  • Ability to lift, pull, or push up to 100 lbs. with assistance and proper safety practices.
  • Flexible schedule, including weekends and holidays, as required by the calendar of events.

Nice To Haves

  • Previous experience as a laundry attendant or housekeeper is highly preferred.
  • Equivalent combinations of relevant education and professional background will be considered.

Responsibilities

  • Pre-sort and separate soiled linen, terry, and uniforms by classification, fabric type, and color before washing or finishing.
  • Inspect processed items for stains, tears, fraying, or discoloration; route damaged textiles to discards or mending and stubborn stains to specialized pre-treatment.
  • Assemble, load, and deliver precise par levels of clean linens and uniforms via wheeled carts to designated housekeeping closets, spa facilities, and food and beverage outlets.
  • Monitor daily linen usage, track distribution counts, conduct periodic physical inventory audits, and report supply shortages or discrepancies to management.
  • Safely operate commercial washers, dryers, folders, and ironers.
  • Wipe down equipment and maintain a spotless, organized, and sanitary distribution and laundry area.
  • Comply with The Broadmoor’s guidelines, operational procedures, safety policies, and institutional standards.
  • Learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
  • Perform additional duties and responsibilities as required.

Benefits

  • Comprehensive health insurance.
  • Dental insurance.
  • 401(k) retirement plan.
  • Exclusive local discounts.
  • Hands-on development and training.
  • Professional growth and mentorship from industry experts.
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