Distribution Team Lead
About The Position
The Distribution Team Lead serves as a technical expert in the operation, maintenance, repair, and construction of potable water purification facilities. Facilities may include green sand, manganese dioxide, radium, uranium, fluoride, and nitrate filters; ion exchange facilities; and reverse osmosis facilities. The role ensures operations comply with applicable company and regulatory requirements. The position monitors facility operations, testing, analysis, and reporting; recommends operational improvements; and provides technical guidance to utility technicians and facility operators. It supports construction, major repairs, and capital projects, coordinates with vendors and contractors, maintains regulatory and facility records, and assists with capital cost development and operating budgets. The role also handles elevated customer concerns and coordinates sludge removal and delivery of operational chemicals and supplies. The work may involve travel to Essential Utilities work sites or other constituents' sites and exposure to varied and potentially hazardous environmental conditions. The anticipated salary range is $74,000–$85,000, with actual compensation based on qualifications, experience, and other job-related factors.
Requirements
- Proficiency with computers, including Microsoft Office Suite and other maintenance and GIS-based applications.
- Excellent written and verbal communication skills, including the ability to communicate clearly, concisely, and professionally.
- Strong customer service skills.
- Ability to work well under pressure.
- Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
- Ability to work effectively as a team player in a multitasking environment.
- Ability to lift and carry up to 50 pounds.
- Ability to see, hear, talk, and perform tasks requiring manual dexterity.
Nice To Haves
- Bachelor’s degree in engineering, construction management, chemistry, or a related field; exceptional work experience may be considered equivalent at the hiring team's discretion.
- At least 3 years of experience in water treatment system operations and/or capital improvement projects, with demonstrated management of multiple projects.
- Three years of previous lead or supervisory experience.
- Prior experience managing and reconciling inventory.
Responsibilities
- Monitor water purification facility operations, including testing and analysis, and report results to support compliance with regulatory standards and industry best practices.
- Recommend improvements and upgrades to improve operational performance and cost efficiency.
- Provide technical advice and guidance to utility technicians and facility operators to address issues and develop skills.
- Identify, evaluate, and recommend cost-effective improvements to system operations, including vendor and contractor services.
- Prepare monitoring reports for regulatory review and maintain facility records and documentation, including blueprints, equipment manuals, and operating data.
- Oversee and provide technical assistance during construction of new installations, major repairs, and capital construction projects, including work on complex filters, sludge tanks, pumps, motors, blowers, and other equipment.
- Interface with vendors, contractors, consulting engineers, and plant staff regarding company-owned water and wastewater systems.
- Assist with capital project cost development and development of operating budgets for water operations.
- Respond to elevated customer questions and concerns regarding water services.
- Coordinate sludge removal and delivery of chemicals and supplies needed for facility operations.
- Lead and/or assist with other tasks or projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
