Distribution Systems Analyst

Airgas•Independence, OH

5d•Hybrid

About The Position

The Distribution Systems Analyst is responsible for development and support of the Organization’s Processes, Technical Training, and Technology. This role’s focus is driving effective change in people, process, and technology while fulfilling operational support needs. The successful candidate requires the ability to gain deep, technical understandings of systems, design and implement process improvements, and soft skills necessary for influencing a wide stakeholder base and executing successful change management.

Requirements

2-4 years prior experience in a fast-paced business logistics and/or supply chain function
Exceptional relationship building and communications skills across various organizational levels.
Sound knowledge of business principles, processes and concepts related to manufacturing, service and distribution facilities, including Vendor Managed Inventory (VMI), customer service and demand/supply planning.
3-4 years functional knowledge in one of these areas.
Must be able to handle multiple priorities at one time and be results-oriented
Demonstrated change management skills
Proven skills in coordination and good interpersonal skills
Critical thinking skills to facilitate stakeholder sessions
Proficient in Google Suite, Smartsheets and Microsoft Office applications, Mobile Applications or Power BI.
Experience writing and deploying Scripts (specifically Google App Scripts).
Deep understanding of API Integration processes and working with interfaces between programs.
Strong experience designing and executing Functional Testing and UAT.
Experience using proprietary and/or off-the-shelf planning/optimization programs
Ability to drive the right behaviors based on data
Participated in multiple knowledge transfer sessions with a variety of teams

Nice To Haves

Working knowledge of Power BI
4 Year Business degree required; business logistics or supply chain management degree

Responsibilities

Provide frontline support for Distribution systems and On-board Computer GUI and applicable interfaces to Distribution Systems, including calls in off hours and weekends. This includes, but may not be limited to, terminal related issues such as trip printing, hours of service issues, and trip data capture.
Build the skill set and knowledge base of Planners through continuous improvement training and analysis on specific issues.
Develop and produce Distribution Key Performance Indicators and other scorecards to maximize continuous improvement efforts.
Perform regular data checks and maintenance to insure systems are running efficiently
Ongoing development and implementation of process improvements for Logistics and Distribution.
Liaise with Business and Information Technology (IT) to implement value-added system updates
Drive timely resolution of system performance issues through IT
Coordinate Requirements gathering, Design review, test script creation, Integration/Performance/UAT activities as part of break-fix and enhancement requests
Act as local expert for “what-if” scenarios as related to customer master data change request analysis such as, but not limited to, tank upgrade analysis, forecast algorithm changes, and reorder point adjustments
Act as super user for Distribution and Logistics Systems
Provide coaching and feedback to Logistics Center Leadership on Planner performance and training needs
Availability nights and weekends
Created training documents and the facilitation of training among multiple areas.
Experience in the development and facilitation of training material for deployment to new hires and existing associates, using a variety of instructional techniques or formats (such as role playing, simulations, team exercises, etc.)