Distribution Supervisor

Butterball•Mount Olive, NC

About The Position

The Distribution Supervisor guides daily activities for multiple shipping and distribution teams through oversight of supervisors. The role ensures work is performed safely, efficiently, and effectively in compliance with company policies, procedures, regulations, GMPs, and HACCP policies. The supervisor develops and implements plans to meet key performance indicators, maintain a strong safety culture, and drive continuous improvement using Butterball Operating System Solutions (BOSS). The role is responsible for safety, compliance, upkeep of shipping and distribution areas, and ensuring products are correctly loaded and shipped within designated time frames. The supervisor leads day-to-day team activities, supports employee development and HR processes, ensures compliance with regulatory and company requirements, and coordinates with Operations, Maintenance, Safety, and Quality Assurance. The position oversees order entry, pickup scheduling, product storage and rotation, inventory, and customer expectations. Work takes place in office and manufacturing environments, including areas with varying temperatures, moisture, chemicals, and potentially high noise levels. Occasional travel may be required, and personal protective equipment is required in manufacturing areas.

Requirements

High school diploma, GED, or equivalent.
At least 5 years of relevant experience, or the knowledge, skills, and abilities to succeed in the role.
At least 2 years of leadership experience, or the knowledge, skills, and abilities to succeed in the role.
Firm knowledge of shipping, storage, warehousing, HACCP, and/or USDA policies.
Proficiency in safety best practices, policies, and standards.
Leadership skills, including the ability to coach, guide, support, and motivate a team.
Strong verbal and written communication skills and the ability to interact effectively at all levels.
Skills in data review, critical thinking, and problem-solving.
Strong attention to detail.
Effective computer skills and the ability to learn and apply new technologies.
Advanced time-management, organization, and prioritization skills, with the ability to adapt to shifting priorities.
Ability to work varying shift hours.
Ability to meet the described physical demands, including occasionally climbing and lifting up to 50 pounds.
Ability to work in office and manufacturing environments and wear and work in required personal protective equipment.

Nice To Haves

Associate or bachelor's degree.

Responsibilities

Supervise daily activities of multiple teams, including entry-level individual contributors and/or supervisors, and provide guidance, coaching, and support.
Participate in hiring, terminations, performance management, goal setting, team member development, and scheduling.
Enforce and contribute to the development of systems, policies, and procedures.
Model and ensure compliance with company policies and regulatory guidelines, including USDA, OSHA, DOL, and EEOC requirements.
Ensure teams follow safety policies and procedures; conduct routine safety and quality audits and provide on-the-floor coaching.
Use resources effectively across multiple teams, oversee delegation of daily team load orders, and create schedules that support team goals.
Coordinate with Operations, Maintenance, Safety, and Quality Assurance to support product flow and safety.
Coordinate cooler cleanouts, inventory, FIFO, general upkeep, and housekeeping.
Review metrics, identify opportunities in efficiency and quality, resolve issues, and identify process improvements.
Participate in or oversee investigations, including accidents and employee complaints; ensure procedures are followed, documentation is maintained, and complaints are appropriately resolved.
Participate in or facilitate department and facility meetings, providing practical consultation and advice.
Oversee the accuracy and efficiency of order entry, pickup appointment scheduling, product storage and rotation, inventory counts, and fulfillment of customer needs and expectations.
Ensure products are correctly loaded and shipped within designated time frames.
Maintain compliance with applicable policies, procedures, regulations, GMPs, and HACCP policies.
Support continuous improvement and achievement of KPIs, including through the use of Butterball Operating System Solutions (BOSS).