Distribution Supervisor

Thorne • Summerville, SC

4d

About The Position

The Distribution Supervisor coordinates the daily operation of Thorne Research’s Distribution department, as assigned, in accordance with current Good Manufacturing Practices (cGMPs) and applicable Thorne Standard Operating Procedures (SOPs). The role oversees shipping activities to ensure accurate and timely product delivery, leads and develops a team of 10–30 direct reports, and supports coordination with other departments. The supervisor maintains training and certification programs, monitors employee performance and training progress, and keeps the Distribution Manager informed about the accuracy and effectiveness of order fulfillment. The role also ensures compliance with OSHA and local safety standards, helps resolve work problems, and oversees shipping equipment maintenance.

Requirements

• High school diploma or GED.
• At least 3 years of related experience and/or training.
• Follow verbal and written instructions and communicate effectively with managers, supervisors, and fellow employees.
• Ability to write routine reports and correspondence.
• Experience using Microsoft Excel and Word.
• General knowledge of shipping software, including FedEx, UPS, USPS, and DHL.
• Sufficient data-entry skills and attention to detail to process domestic and international shipping documentation.

Nice To Haves

• Experience building and leading high-performance teams.

Responsibilities

• Coordinate Shipping personnel’s day-to-day activities to ensure accurate and timely delivery in accordance with Distribution policies and procedures, cGMPs, and applicable SOPs.
• Lead a high-performance team of 10–30 direct reports, developing staff and providing ongoing coaching and feedback.
• Promote teamwork with other departments, communicate departmental goals, set the pace, and act proactively.
• Provide ongoing written and oral direction and clarity to Shipping personnel.
• Under the direction of the Distribution Manager, ensure training and certification programs are current and reviewed on time, including safety training and applicable forklift certification.
• Monitor employees’ training progress to ensure they reach required levels in a timely manner.
• Ensure timely and thorough performance appraisals for direct reports.
• Keep the Distribution Manager updated on order fulfillment accuracy and efficacy, and set and accomplish team and department goals.
• Work cooperatively with supervisors and personnel in other departments on matters of shared interest or concern.
• Ensure adherence to OSHA and localized safety standards.
• Analyze and resolve work problems or assist employees in resolving them.
• Ensure proper maintenance of shipping equipment and coordinate repairs with maintenance when necessary.

Benefits

• Competitive compensation.
• 100% company-paid medical, dental, and vision insurance coverage for employees.
• Company-paid short- and long-term disability insurance.
• Company-paid life insurance.
• 401(k) plan with employer matching contributions up to 4%.
• Gym membership reimbursement.
• Monthly allowance of Thorne supplements.
• Paid time off, volunteer time off, and holiday leave.
• Training, professional development, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED