LCL66 DOSAA, Brazoria

CenterPoint Energy•Rosharon, TX
•Onsite

About The Position

CenterPoint Energy, with over 150 years of business history, is seeking a Distribution Operations Support Assistant (DOSAA) to provide day-to-day administrative support for all activities within the Distribution Operations area office. This role is crucial for maintaining efficient operations, including data entry, work order processing, payroll management, meeting arrangements, and record keeping. The company is committed to a diverse and inclusive work environment where business results are achieved through the skills and talents of its workforce.

Requirements

  • Requires a high school diploma or equivalent.
  • Knowledge of basic mathematics, English grammar, and punctuation.
  • Requires a minimum of three (3) years in distribution construction, reliability, customer service and or marketing position.
  • Related experience performing clerical and /or administrative duties, including proficiency with word processing, spreadsheet, and email software.
  • Proficient in standard office software (Microsoft Office suite) and computer systems.
  • Able to communicate effectively with customers, staff, and field personal through personal contact or using telephone or radio devices.
  • Able to demonstrate knowledge and or possess the aptitude to learn all software and programs necessary to complete job functions.
  • Able to create basic maintenance orders for security lights and other distribution equipment.
  • Able to work with minimal supervision.
  • Able to communicate basic outage inquiries to customers, linemen and/or supervisors.
  • Able to operate a motor vehicle.
  • Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
  • Able to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently.

Nice To Haves

  • Knowledge of SAP, CRM, IRIS, G Viewer, Net CADOPS, SharePoint, One Pay, Talent Hub screens and programs preferred.
  • Have knowledge of or possess the aptitude to learn the Alight Group procedures for time keeping purposes.
  • Able to develop, analyze, interpret, and communicate technical information for drawings, reports, and documents.
  • May volunteer to coordinate non-profit activities within the service center (i.e. Blood Drive, March of Dimes, United Way) but not required as part of essential duties/responsibilities.
  • May volunteer to present safety topics at safety meetings or complete safety observations but not required as part of essential duties/responsibilities.

Responsibilities

  • Perform all needed administrative duties including requisitioning and expediting requests for material, tools, and office supplies; typing, distributing, and filing documents; maintenance of electronic employee time records, maintain filing system for tailboards, property damage reports and signed timesheets.
  • Clear error log, enter missing time, run over/under report, and print timesheets when needed in SAP.
  • Complete Quality Control Checklist for Payroll activities.
  • Enter weekly duty bonuses allotted to linemen that qualify for the duty bonus pay provided by the supervisors.
  • Keep record of vacation/holiday balances and work schedules for distribution operations and major underground personnel.
  • Maintain and update service center Seniority list for linemen.
  • Perform work order creation in SAP to ensure the accuracy of records used to construct, maintain, and operate the company’s electric delivery system. Any work that does not require a pole loading analysis (PLA) or requires a structural analysis.
  • Complete work order completion processes; prioritize and track issues through resolution including communication of results to key stakeholders.
  • Create and analyze reports to verify accuracy and timeliness of work order origination, completion and error reporting including 60-90-120-240 day, Retirement, Unitization, and CWIP reports.
  • Communicate with Distribution Operations/Major Underground personnel to learn job status or schedule.
  • Interface with building maintenance personnel as needed to ensure repair and maintenance of facilities.
  • At the request of distribution operations / major underground personnel retrieve relevant information pertaining to the status of the service request.
  • Maintain records of prescription safety glasses purchased, and reimbursement for mileage by entering it in One-Pay; process credit card expenses in One Pay for head linemen, supervisors and or managers as requested by Electric Operations.
  • Act as department liaison with outside vendors for printer agreement.
  • Notarize affidavits for Field Service Representatives and other distribution operations / major underground groups.
  • Correct trouble orders or work order maps with a DOSAA’s employee number.

Benefits

  • Competitive pay
  • Paid training
  • Benefits eligibility begins on your first day
  • Transit subsidies
  • Flexible work schedule
  • Paid holidays
  • Paid time off
  • Access to discounts at fitness clubs
  • On-site wellness center at our headquarters in Houston
  • Professional growth and development programs
  • Tuition reimbursement
  • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
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