Distribution Operations Associate

hello82Anaheim, CA
$40,000 - $60,000Onsite

About The Position

We are seeking an entry-level Distribution Operations Associate to join our team. The ideal candidate will be a motivated individual with exceptional writing and problem-solving skills and a love for K-Pop is preferred! This role requires an individual who is able to wear multiple hats and adapt to changing priorities in a fast-paced environment.

Requirements

  • 1 year of relevant experience required
  • Exceptional attention to detail and a high level of accuracy
  • Strong organizational and time-management skills
  • Able to wear multiple different hats
  • Tech Savvy, comfortable using computers
  • Microsoft Office suites (Excel and Word) or Google Workplace (Docs, sheet, slides, etc)
  • Experience with fulfillment
  • Attention to detail and organization
  • Flexibility with schedule changes and overtime
  • High school diploma, general education degree, or equivalent
  • Proficiency in Korean language mandatory (minimum conversational Korean) to support our Korean-speaking partners

Nice To Haves

  • A love for K-Pop is preferred
  • K-pop knowledge preferred
  • Experience with Shopify, Asana (or any project management tools), or Slack is a plus!
  • Flexible to work weekends when necessary

Responsibilities

  • Accurately input, update, and maintain critical logistics data across various platforms, including Google Sheets, Shopify, ASN systems, and other softwares.
  • Assist the Distribution Manager with product launches and updates by accurately uploading product information to Shopify and various retail partner portals.
  • Serve as a key point of contact by communicating effectively with the distribution team, internal departments, and 3PL (Third-Party Logistics) partners. Ensure a clear and timely flow of information to coordinate shipments, resolve issues, and support daily operations.
  • Proactively stay informed on upcoming product releases and updates from the commerce team and hello82.com. This includes coordinating with relevant teams to ensure distribution plans are in place for new product launches.
  • Maintain strict confidentiality regarding all sensitive company information, including unreleased products and upcoming business strategies.
  • The ability to work independently, think critically, and handle tasks outside the typical scope of the job description is essential.

Benefits

  • Medical, dental, vision plans
  • 401(k) plan with employer match
  • Mental health/wellness support
  • Employee Assistance Program (EAP)
  • Employee discount on hello82 products
  • Flexible time off for you to recharge
  • 12 company paid holidays
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