Distribution Operations Analyst

Careers Mutual Of Omaha•Florida, DE

2d•Remote

About The Position

The Distribution Operations Analyst works in a fast-paced, high-production environment, managing contracts, compliance, and regulatory requirements with accuracy and efficiency. This role handles a high volume of calls and requests, supports producers across all distribution channels, and ensures timely commission payments and regulatory appointments. Strong relationship-building, multitasking, and attention to detail are essential to maintaining compliance and delivering a seamless experience.

Requirements

Adaptable and flexible, thriving in a fast-paced environment with frequent business and regulatory changes.
Driven problem solver with a proactive mindset to overcome challenges and meet goals.
Skilled at navigating multiple systems and applications quickly and accurately.
Self-starter who takes initiative and follows through to deliver high-quality results.
Strong communicator and collaborative team player, building positive relationships across teams while providing exceptional customer service.
Able to work remotely with access to a high-speed internet connection and located in a listed location.

Nice To Haves

You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.

Responsibilities

Provides exceptional customer service via phone, email, and other channels, explaining contractual and regulatory guidelines.
Manages contracting, licensing, appointments, terminations, and renewals while ensuring compliance with regulations.
Establishes accurate pay structures and submits forms to state insurance departments on time.
Assesses producers' eligibility, addressing discrepancies and appeals in line with regulations.
Able to excel in a fast paced production environment, efficiently transitioning between diverse tasks with ease, while staying current with industry regulations, offering expertise, analyzing changes, and contributing to process improvements.