Dist Dispatcher Assc

American Electric Power•Corpus Christi, TX

6d•$63,496 - $79,369

About The Position

Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the AEP Distribution System. The position is posted in a range; pay, title, and grade will be based on the qualifications of the individual selected. The successful candidate must live within 30 minutes of the work location and maintain high availability for call-out response. Rotating shift work is required. The role requires working under pressure during critical system conditions, handling diverse situations simultaneously, and making critical decisions that affect system reliability and customer service priorities. Incorrect instructions could affect personnel safety, public welfare, equipment, revenue, and the Company's reputation. The employee must satisfactorily complete training and testing to progress within the Distribution Dispatcher Associate classification within two years and to the Distribution Dispatcher classification within four years, or vacate the position. Successful completion of required training and testing may result in promotion and/or salary equity adjustments. The physical demand level is sedentary. AEP describes itself as a team focused on providing safe, reliable, and innovative energy solutions and putting customers first. It offers a comprehensive benefits package intended to support employees' overall well-being.

Requirements

Associate degree in electrical or electronic technology, a Bachelor of Science in any field, or equivalent education and/or experience.
Ability to distinguish colors.
Successfully complete the HireVue Dispatcher Assessment.
Successfully complete the System Operator/Power Dispatching Selection System (SOPD II) and Support.
Complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within two years and to the Distribution Dispatcher classification within four years, or vacate the position.
Work rotating shifts and maintain high availability for call-out response.
Live within, or be willing to relocate to, 30 minutes of the reporting location.
Work under pressure during critical system conditions and handle diverse situations simultaneously.
Make critical decisions affecting system reliability and customer service priorities.

Responsibilities

Promote and enforce the Company's Safety and Health programs.
Know and adhere to written company and department policies and procedures.
Demonstrate high ethical standards and support the Company's Corporate Compliance Policy.
Effectively operate company communication equipment.
Track crew locations and ongoing work on the distribution system.
Dispatch service personnel to respond to outage and emergency situations.
Authorize the energizing and restoration of distribution facilities.
Maintain accurate outage records.
Maintain accurate records of abnormal and defective equipment for distribution facilities.