Distribution Coordinator II

J.B. Hunt Transport Services, Inc.•La Vergne, TN

About The Position

Under general supervision, the Distribution Coordinator II manages specific warehouse and operational functions, including oversight of warehouse activity, temporary contracted workers, carriers, and/or company drivers. The position is responsible for the receipt, inventory, handling, and safety of goods moving through the warehouse, and for helping maintain a safe, reliable operating environment. The coordinator works with internal and external contacts to support accurate inventory management, routing, and delivery. The role requires flexibility to work across shifts—including days, nights, and weekends—as operational needs require. Occasional travel for training, meetings, or account coverage may be necessary. The position may also involve on-call service issue resolution, yard management, administrative and personnel responsibilities, and assisting warehouse workers with operational tasks.

Requirements

  • High school diploma or GED and 2–3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience; alternatively, relevant skills and abilities may be demonstrated through education, certifications, military service, or other experience.
  • Ability to work across multiple shifts, including nights and/or weekends if needed.
  • Customer service skills.
  • Ability to process information accurately.
  • Ability to anticipate, recognize, and effectively address actual or potential conflicts.
  • Ability to analyze situations accurately and make productive, informed decisions.
  • Ability to adapt to changing environments.
  • Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
  • Effective communication skills.
  • Ability to influence.

Nice To Haves

  • Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field and 1–2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
  • Experience in distribution.
  • Experience in warehouse operations.
  • Experience training others.
  • Ability to meet the physical requirements of lifting or moving appliances up to 100 pounds.

Responsibilities

  • Manage daily warehouse operations and inventory processing in compliance with internal controls, ensuring timely and accurate processing of goods for customers and vendors and maintaining a clean, appropriate warehouse environment.
  • Build and maintain positive professional relationships with personnel to reduce turnover and support productivity.
  • Support on-time service and customer requirements, including managing freight exceptions and ETA adjustments based on pickup and delivery schedules and road conditions.
  • Communicate safety, warehousing, material-handling, and shipping requirements; promote a positive safety culture by enforcing company policies and ensuring compliance with safety requirements.
  • Work with personnel and/or drivers to resolve service issues involving routing, receipt, inventory, material handling, and goods safety; coordinate warehouse resources as needed to maintain operations.
  • Perform administrative duties, including payroll, Net-Revenue budget management, safety event reviews, filing and documentation, defect documentation, pay issue resolution, invoicing, and operational or financial reporting.
  • Improve operational efficiency and profitability, recommend continuous improvements, and measure key performance indicators for operations and warehouse processes.
  • Train and orient personnel and assist with internal and third-party customer systems.
  • Cover for absent or unavailable personnel and work on special projects to optimize operations and profitability.
  • As needed, assist warehouse workers with operating loading and unloading vehicles, preparing goods and materials, and processing receipts and inventory.
  • Assist with yard management as part of daily operations.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off, including vacation and sick time, commensurate with tenure
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually
  • May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable plan terms
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